Sentara Health
Sentara Health Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Sentara Health has a 1.0 star rating from 1 review with consumers mostly dissatisfied; recent recommendation warns "imaging center scamming the elderly."
Positive Feedback
No positive comments appear in Sentara Health reviews; available feedback focuses on service problems and pricing.
Negative Feedback / Risk Areas
- Customer complaints about billing errors that led to alleged fraud and collections.
- Poor customer service response when insurance and Medicare issues arose.
- Perceived high price level and limited trust in the imaging center.
Key Takeaways for Future Customers
- Confirm insurance acceptance and get written proof before appointments.
- Monitor bills closely and document calls if billing disputes occur.
- Consider checking other providers given reported customer service and billing issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Sentara Health has a 1.0 star rating from 1 review with consumers mostly dissatisfied; recent recommendation warns "imaging center scamming the elderly."
Positive Feedback
No positive comments appear in Sentara Health reviews; available feedback focuses on service problems and pricing.
Negative Feedback / Risk Areas
- Customer complaints about billing errors that led to alleged fraud and collections.
- Poor customer service response when insurance and Medicare issues arose.
- Perceived high price level and limited trust in the imaging center.
Key Takeaways for Future Customers
- Confirm insurance acceptance and get written proof before appointments.
- Monitor bills closely and document calls if billing disputes occur.
- Consider checking other providers given reported customer service and billing issues.
Media from reviews
Turn one complaint into a collective action
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Verified Reviewer
Fraud
- - Appointment 03/24/2025; Medicare cards rejected; drug card accepted; bill for $260; Medicare says not submitted; Part A/B & Mutual of Omaha active.
Had a appointment on 03/24/2025 the lady wouldnt accept my Medicare, red, white and blue card nor my supplemental insurance card but she accepted my prescription drug card and then they sent me an email 2 months later stating I owe them 260.00 I called to explain the situation the lady apologized for the receptionist error I contacted meet you up Omaha and Medicare said that they never submitted a bill and that my Medicare was active part A & B as well as my Mutual of Omaha active Cynthia Princess Ann imaging center told me to contact billing spoke with SARA fruitless, and she stated I owe I said I have insurance she said you must pay that bill I found fraud charges You have to be very careful because center is fraud in the elderly the receptionist not doing her job properly or accurately then what they do is they send a bill to collection I don't care where she sent it to. I'm not paying it.
Preferred solution: Price reduction
User's recommendation: Center imaging center scamming the elderly be careful
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