SENREVE
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
SENREVE Overview
SENREVE has 3.0 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Initial responsive customer service.
Cons: Incorrect fulfill, No word of honor, Unresponsive customer service when wanting a refund.Recent recommendations regarding this business are as follows: "Buyer beware! Customer services were helpful up until the point I wanted my money back!", "Good luck to you if you have problem. It’s a one way street at Senreve.", "Don’t order".
SENREVE has 3.0 star rating based on 5 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Initial responsive customer service.
Cons: Incorrect fulfill, No word of honor, Unresponsive customer service when wanting a refund.Recent recommendations regarding this business are as follows: "Buyer beware! Customer services were helpful up until the point I wanted my money back!", "Good luck to you if you have problem. It’s a one way street at Senreve.", "Don’t order".
Review authors value the most Discounts and Special Offers and Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is low according to consumer reviews.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Wrong item sent 3x and still no refund!
- Initial responsive customer service
- Incorrect fulfill
- Unresponsive customer service when wanting a refund
Preferred solution: Full refund
User's recommendation: Buyer beware! Customer services were helpful up until the point I wanted my money back!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Diego, California
Initially disappointed with a very slow response from Senreve’s customer service. With persistence & help from Pissed Consumer, the issue was resolved
Brooklyn, New York
Never received my order. Sent email but didn’t get anything resolved. My credit card Was changed
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Anaheim, California
Resolved: No word of honor
Company fixed the issue and I have been provided with full refund. To Pissed Consumer, I would like to thank you for a very swift action on my issue. I was already hopeless after so many unanswered emails and voicemail messages to Senreve.It came as a surprise to me to receive an email from the Client Concierge Manager, Ms Julia Walker, who assisted in the process of refund.I also have just received a full refund statement from them today.On behalf of my husband and I, we thank you for the great assistance you have extended to us.You are Gods sent!.
None…..
- No word of honor
Preferred solution: Full refund
User's recommendation: Good luck to you if you have problem. It’s a one way street at Senreve.
Nyack, New York
The commutation with this company is terrible.
Preferred solution: A credit for the amount of my gift certificate
User's recommendation: Don’t order
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