Send A Cake
Send A Cake Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Send A Cake has a 1.0 star rating from 1 customer review with a 100% unfavorable distribution; consumers report high prices, poor customer service, and no guarantees.
Positive Feedback
The service is a good concept and the cake quality is fine if the item is actually delivered; noted shelf life information was provided by support.
Negative Feedback / Risk Areas
Key Takeaways for Future Customers
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Send A Cake has a 1.0 star rating from 1 customer review with a 100% unfavorable distribution; consumers report high prices, poor customer service, and no guarantees.
Positive Feedback
The service is a good concept and the cake quality is fine if the item is actually delivered; noted shelf life information was provided by support.
Negative Feedback / Risk Areas
Key Takeaways for Future Customers
Turn one complaint into a collective action
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Verified Reviewer
Ordered a Ordered a product that is not received and poor response
- - Paid over $70 for an exploding cake; order Jan 14, delivery Jan 18.
- - Cake in Seattle 4 days; delay; $16 rush fee may be refunded; shelf life 5 days.
I paid over 70.00 for one of the exploding little cakes. The order was placed on the 14th of January with an 18th of January delivery date.
Up until 11:23 last night I was still expecting the cake to arrive at least by midnight. When it did not arrive I checked the website again and the cake was still in Seattle Washington. So 4 days have passed, and the cake never moved, nor was the site updated prior to. Eventually, a message appeared that stated due to circumstances beyond their control I would not receive the item in time.
That would be reasonable if either l was informed prior to the due date, the site was updated properly, or I did not pay over 16.00 for rush delivery that may or may not be refunded. I called this am and was informed by the rep on the phone that unfortunately the only thing he could do was escalate my complaint to a supervisor to see if they would refund my 16.00. In the meantime, I was instructed that hopefully, somewhere between 24 and 48 hours, I may receive an update and maybe the cake will be in Tennessee by then. I must mention I am in Concord NC.
I did ask the shelf life of the cake and was given an answer of 5 days, maybe from when its delivered if it makes it by tomorrow??? I did notice a date of the 19th soon after my call. Not looking for advice.
I just wanted to help those that are considering during business with this establishment. Buyer beware and if wanting to surprise someone please have a back of plan.
- Great idea if cake is received
- Absolutely no guarantee on anyrhing
Preferred solution: Full refund
User's recommendation: Buyer beware
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