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Sellers Bros

Sellers Bros Reviews

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What is your customer experience with Sellers Bros?

Sellers Bros Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 1 customer review; consumers are mostly dissatisfied with a 100% unfavorable distribution. Pros noted: Convince. Cons noted: Over crowded. Reviews cite poor customer service, problems with discounts and special offers, and a high price level.

Positive Feedback

Some mention the store is convincing as a local option, but praise is minimal in Sellers Bros reviews.

Negative Feedback / Risk Areas

  • Repeated customer complaints about rude employees and unresponsive managers.
  • Allegations of harassment and security incidents in parking areas.
  • Reports of expired products and poor handling of returns or complaints.

Key Takeaways for Future Customers

  • Expect to check quality and prices carefully and confirm discount policies before purchase.
  • Document interactions if you plan to escalate customer complaints to corporate.
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Madasyn Txs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad customer service

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AI Highlights
  • - I couldn't find Cool Whip in the freezer.
  • - Spoke to 3 employees; no one understood what I needed.

I went to buy cool whip in which the store doesn't carry so first place I walked to was freezer and I didn't see any so I went to ask I spoke to 3 different employees and nobody spoke or understood anything I was looking for then I wanted to speak to a manager that spoke English and they never did!!!

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Marcial P Ubl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To ask for another Mager for help

Updated by user Mar 31, 2024

Please supervisor call me

Updated by user Mar 31, 2024

Please supervisor call me

Original review Mar 24, 2024

I went shopping at the store and I got hit by the manager he follow me to the parking lot to harassing me, security stop him for throw a metal on me

User's recommendation: No shopping at sellers bros

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Alejandra P Wsj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Houston, Texas

Costumer complaints..

AI Highlights
  • - Security stopped us for cheese and tried to grab my phone.
  • - No manager helped; staff lacked name tags and uniforms, and cameras should be reviewed.
Contains 1 confidential file for company representatives

I really don't know how to start this statement.. First of all thanks for reaching out ..

I went food shopping at my neighborhood groceries Sellers Brother on Uvalde, st.. at the moment of walking out the store after paying all my groceries a basket full. Your Security woman stop us and told me she had to check my purse bc i stole a pack of yellow cheese. I refuse and ask for a police officer to check my property, she was not going to touch my property I made that VERY CLEAR.

I call my daughter who was outside waiting on us, n told her what is going on , she ask me to take a pic of her , that is when I step back to take a pic and she reach to slap the phone out my hand. ( Do you guys even care for your customers i was not supporters by your employee.. me as a customer.. i ask all your managers on the floor for names for numbers to complain and no one help me .

i waited for someone to come and speak to me no one gave information. i had to walk to the office and main woman who told me she was not the manager . with a little brown shirt on. sitting behind the main desk doing paper work .

roll her eyes at me . when i ask why no manager when to talk to me... what kind of security.. that dont speak English.

that put there hands on the customer.. does your company hires.. why no one apologized to us to my 9 yr old child who saw everything.. Why your managers, employee..

no one had name tags no one had there uniform on the rite way. Only name i got was Rudy A. Sellers Brother #009 3:19pm. I need to know what is going to be done..

This is not rite at all ...I WANT THE VIDEO CAMARAS TO BE REVIEW I WANT A APOLOGIZE FROM THE STORE MANAGER ON DUTY.. BC I KNOW THAT WAS THE LADY I SPOKE TOO ..

SOMEONE NEED TO Reach OUT TO ME... Thank you Alejandra Powers 713902****

Preferred solution: never to see that security there ..

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Jesse P Nnq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rude cashier

AI Highlights
  • - A cashier used a racial slur toward my wife; the manager defended the employee.
  • - They refused to share names or info and asked us to leave.

My wife was called a "stupid white *** in Spanish, by one of the cashier's. First off, my wife isn't white, she's Hispanic herself, so she understood the rude, obscene comment made by the employee.

When she asked to speak to the store manager about the blatant disrespect, the manager backed up the rude employee by saying that the cashier was the best employee he had and that his cashier would never say anything so nasty to anyone. My wife then proceeded to attempt to get their names and their corporate number to file a complaint against them, they refused and asked her to leave their store as they "feared" for their lives for what my wife would do. Long story short, we will never shop at this Sellers Bros or any of their locations ever again.

They want to disrespect their customers, well they're not getting anymore of my business. By the way, this was the Sellers Bros on Edgebrook in Houston, TX.

Pros:
  • Convince
Cons:
  • Over crowded

Preferred solution: First off, I would like an apology made to my wife by both employee and manager. Last, I'd like to have the employee and manager reprimanded for the incident in hopes that this does not happen again to another customer.

User's recommendation: Spend your hard earned money at a grocery store that doesn't disrespect it's customers.

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Anonymous
map-marker Houston, Texas

Sellers Bros Work Experience Review from Houston, Texas

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AI Highlights
  • - The work environment is decent.
  • - Customers are rude and there's pressure to smile.
  • - Signed documents aren't provided and rules are disliked.

I've been working at sellers bros and don't get me wrong, the environment is pretty decent, but the customers can be so rude and it's honestly upsetting, I'm expected to force a smile on my face for some customer who isn't even going to acknowledge me, I got news for you buddy not going to happen, not only that, they don't give you singed documents with your signature on it, seems like craps to me, I honestly hate the rules they follow, they need a serious wake up call.

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Anonymous
map-marker Houston, Texas

Sellers Bros - Labor Compensation Review from Houston, Texas

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AI Highlights
  • - Paid $7.25 regardless of role; hours cut to ~25/wk.
  • - Rent about $500; utilities and basics; no employee discounts; raises once a year.

I used to work for sellers bros basically we got paid 7.25 no matter what's position I did baskets beer and sacking and had to skip breaks so I could leave home early the vs is they cut my hours to like 25 now take a third of my check every WK I can't even afford to live in my place its 500 covers water but that leaves grocery laundry hygiene electric a phone cause they call in for rush hour and I'm outside in the heat I expect humidity pay we got no employee discounts and even if I stay I have to wait for a raise once a year not to mention the poor maintenance

Reason of review:
Problems with payment
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Nasiyah Bbj

Out dated items on numerous occasions

AI Highlights
  • - I have shopped at Sellers for years.
  • - I bought outdated items; last purchase 10/22/2014: Budweiser 20-pack for $16.99; security yelled about returns.

I have shopped and Sellers for several years, and I have also purchased a alot of out dated items and even brought a pack of ground beef with a mosquito wrapped in it... Items that I have purchased that were out dated have been Jimmy Dean pan sausage, Yogurts, milk, but the last item I bought was on yesterday 10/22/2014 and it was a $16.99 20 pack of Budweiser Beer...

I was not aware of the law, that once you have purchased alcohol or cigarettes they can not be brought back in to the store, but the white security guard made sure he made a scene in by telling me that... Yelling "ma'am you can not bring that back in the store.. So I asked him what if the item in out dated then what???

His answer to me was "oh well!!!" I was at the Sellers Brothers on Market St. in Jacinto City...

Loss:
$50
Reason of review:
Poor customer service

Preferred solution: Full refund

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BETTERTHANTHAREST m

RUDE AND DISRESPECTFUL EMPLOYEE AT SELLERS BROS.

AI Highlights
  • - Maria, a store employee, sped in the parking lot.
  • - She insulted me in front of my kids; I reported it, but nothing happened.

today i was walking through the grocery store parking lot after shopping.the employee maria was speeding through the parking lot.she almost hit my daughter.she rolled down her window and said watch it ***.she was totally out of line.it was very disrespectful for her to call me a *** in front of my children,i told the manager and they did nothing.HER NAME WAS MARIA.SHE'S A PALE FACED GEISHA LOOKING GIRL.I CALLED CORPORATE AND THEY DID'T EVEN TAKE ,Y INFO.SHE NEEDS TO APOLOGIZE AND SHE NEEDS TO BE VERBALLY REPRIMANDED.I WAS AT THE LOCATION ON 1050 FEDERAL RD

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