Manufacturer: Select Home Warranty Category: Warranty Clear all filters (4 of 4 reviews match)
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Water heater broke down. First I was told that warranty had expired. Had two months left on agreement. Rep verified but claims manager Jermel wanted me to send in contract that they had - which rep had just confirmed validity. Then because I said there was water on top...
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Anonymous
jessica 1

Just sue them like i did the more public records the easier to file a class action

Anonymous
KL

JAMEL is a *** he told me my claim was approved then he called back the next day and said it was denied because the amount was to much i recorded his phone call and im in the...

Product
Select Home Warranty Water Heater Warranty
I liked
  • That i never have to deal with them again
  • Not at all they are fraud
I didn't like
  • Will not repair covered items
#981390
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On July 22nd 2016 we called select home warranty claims department at 1:20 p.m. in the afternoon. We filed the claim for air conditioner not working and was told that someone would call us back or send us an email within 2 to 3 hours. After five hours we called the...
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2.1
Product
Select Home Warranty Water Heater Warranty
#888214
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I thought a home warranty plan would be a great idea because I had no way of knowing how old the hot water heater, furnace, etc. were. Hot water heater burst; called SHW to make a claim. Two days later still had not heard anything. Called to check status of my...
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1.4
Product
Select Home Warranty Water Heater Warranty
I didn't like
  • Poor customer service denial of repairl of covered items
  • Do not repair items and provide horrible customer service
#828493
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Then said we wont pay for water heater leak, yet never fixed the toilet or garbage disposal. When had to pay another contractor ( an actual PLUMBER, who knew what he was doing). It cost us $1,500 and Select Home Warranty said they would refund our premiums and the...
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Anonymous
Anonymous

Report them to the Better Business Bureau in your state and the state where their headquarters is located

Product
Select Home Warranty Water Heater Warranty
I didn't like
  • Run around
  • Horrible customer service
  • Company period
#823662
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