New Reviewer

Payment issues

Please let me pay for my loan. Now I know why you have pissed customers[]{}#%^*+=¥£><~|\_.,?!!?,.[]{}#%^*+=¥£><~|\_[]{}#%^*+=¥£><~|\__\|~<>£¥¥£><~|\_

User's recommendation: Don’t try to get customer support.

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#3609624 Review #3609624 is a subjective opinion of poster.
Location
Amsterdam Town, New York
Cons
  • Not being able to speak to someone to get help
Preferred solution
Let the company propose a solution
New Reviewer

Question about my account

Want to check on my account-/:;()$&@.,?!ln?,.-/:;()$&@098765****[]{}#%^*+=_\|~<>£¥.,?!nb[]{}#%^*+=_\|~<>£¥!?,.-/:;()$&@¥£><~|\_[]{}#%^*+=¥£><~|\__\|~<>£¥=+*^%#}{][[]{}#%^*+=_\|~<>£¥!?,.[]{}#%^*+=_\|~<>£¥.,?!
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#3609606 Review #3609606 is a subjective opinion of poster.
Location
Amsterdam Town, New York
Preferred solution
I want to pay on my account
New Reviewer

Account help

My account has been in the negatives due to overdraft fees that shouldn't be there because I declined overdraft protection so I should never be in the negatives. They said I was a charge off and refused to reverse the fees.

User's recommendation: Don't use sefcu.

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#3250214 Review #3250214 is a subjective opinion of poster.
Loss
$261
Preferred solution
Full refund
New Reviewer

Trying to buy plane tickets didn't know if it was being hold

5.0
Cant buy plane tickets due to ccv code issues but i typed my card info in correctly. I wasnt sure it was a hold because of the total cost of the tickets
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#3029078 Review #3029078 is a subjective opinion of poster.
Location
Wallkill, New York
New Reviewer

Allow access to car insurance account

My car insurance company has been trying to gain access to my car insurance account for my monthly payments and the bank didnt grant them access and theres money in the account for that payment. So I want the bank to allow State Farm access into the account. Thank you.
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#2809039 Review #2809039 is a subjective opinion of poster.
Preferred solution
Allow access to account

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Verified Reviewer New Reviewer

Missing funds

3.8
I was incarcerated back in 2010, I had an account with you all and someone spend my money and was withdrawing my SSDI checks from my account. I have proof of all transaction over the years of my incarceration. Who will be responsible to replace my funds that were in my account.
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#2546734 Review #2546734 is a subjective opinion of poster.
Location
Saint Louis, Missouri
New Reviewer

Missing funds

3.5
I was incarcerated back in 2010, I had an account with you all and someone spend my money and was withdrawing my SSDI checks from my account. I have proof of all transaction over the years of my incarceration. Who will be responsible to replace my funds that were in my account.

User's recommendation: Recommended.

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#2532012 Review #2532012 is a subjective opinion of poster.
Loss
$8000
Preferred solution
Full refund

Frustrated customer

2 tellers with 15 people in line on a Friday first of month always have a long waiting line no matter what time of day or month
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#1608688 Review #1608688 is a subjective opinion of poster.
Location
Albany, New York

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