Sedona Org
Sedona Org Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sedona Org has a 1.0 star rating from 3 customer reviews, with 100% unfavorable ratings; consumers report widespread dissatisfaction and recommend avoiding the company.
Positive Feedback
No notable positives reported; reviewers highlight a high price level and no reliable customer service experiences.
Negative Feedback / Risk Areas
- Sedona Org customer complaints cite deceptive booking terms, including a hidden cancellation waiver and nonrefundable policies.
- Frequent billing and refund disputes, with reports of retained payments and refusal to issue refunds.
- Misleading listings and poor customer service when issues arise.
Key Takeaways for Future Customers
- Check Sedona Org reviews and confirm refund and cancellation terms before paying.
- Verify property details like pet policies before completing payment.
- Consider established platforms if you require clear refund protections.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sedona Org has a 1.0 star rating from 3 customer reviews, with 100% unfavorable ratings; consumers report widespread dissatisfaction and recommend avoiding the company.
Positive Feedback
No notable positives reported; reviewers highlight a high price level and no reliable customer service experiences.
Negative Feedback / Risk Areas
- Sedona Org customer complaints cite deceptive booking terms, including a hidden cancellation waiver and nonrefundable policies.
- Frequent billing and refund disputes, with reports of retained payments and refusal to issue refunds.
- Misleading listings and poor customer service when issues arise.
Key Takeaways for Future Customers
- Check Sedona Org reviews and confirm refund and cancellation terms before paying.
- Verify property details like pet policies before completing payment.
- Consider established platforms if you require clear refund protections.
Unethical Business Practices
Absolutely Nothing!!!No consideration at all.We feel totally scammed out of 6,000 dollars.We do not even arrive until May 18th.They changed the price after we sent the second half of our payment!Never use *** …
When we contacted the company asking for the same rate they were charging others, they said tough luck. We asked if we could cancel and they said we would have to forfeit our entire rental amount. As business owners, we have always made it a mission to treat our clients fairly. Obviously this company does NOT share that value.
We are a pissed consumer and would NOT recommend using this company under any circumstances.
We wish we had read others reviews that voiced the same mistreatment. Shame on them.
User's recommendation: RUN away. There are other sites to use.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sedona, Arizona
Ripped us off $2500, missleading listings, shady business.
We rsvped for a pet friendly home in Sedona, but after we paid in full, we were told it was not pet friendly and that they would keep our $2500 and not allow us to stay in the vacation home in Sedona. Had to file a dispute with our bank.
I hope we get our money back.
THis company is a total rip off. Stay away from them.Do
- Shady business practices
- Missleading listings
- Criminal activity
Preferred solution: Full refund
User's recommendation: Do not trust them at all.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou cannot cancel a reservation unless you purchase a "cancellation waiver"
This is a first...when you go to complete your booking there is a small box that states "Cancellation Waiver". You cannot click the box to get more information, it simply is a box with a fee, in my case, $275.
We of course did not click the box because it would add an additional $275 to our charges plus when you click the box you get no information anyway.
After you complete the booking THEN they send you information that your booking is 100% not refundable UNLESS you go and purchase this cancellation waiver. The most deceptive advertising in terms of booking that I have ever seen...remember...you have to purchase a cancellation waiver in order to get your money back even if you try to cancel the next day as in our case, stay away from this company.
- Deceptive rental agreement
Preferred solution: Full refund
User's recommendation: Never use this company, stick with the other guys that offer a free cancellation within a given time frame, that is reasonable, this company refused to assist even though I called the next day even though I never even signed the rental agreement.
Laguna Beach, California
Sedona.org ripped off our family
SEDONA.ORG RIPPED OFF OUR FAMILY.
We paid this no-name company $3,300 in full for four nights at one of their rental properties in Sedona, AZ
State of CA, State of AZ, and Federal Stay at Home Orders and the Coronavirus prohibited us from traveling - by no choice of our own. It was against the law.
My husband had also contracted the Coronavirus and was in the hospital three weeks prior - yet they refused to give us a refund. Even though leaving to AZ was against the law. The other well- known companies like Airbnb in the same business are issuing refunds - but not these guys. Theyre greedy, rude and extremely unprofessional.
Dont use this place - youll be sorry.
February 2020: Our family made reservations with Sedona.org to stay at 105 Sycamore Rd. in Sedona, Arizona for spring break. Sedona.org does short term rentals like Airbnb.com and VRBO.com. We found them randomly while browsing the Internet.
We were hesitant to use an off-brand company wed never heard of before, but went ahead anyway. We never imagined what a nightmare it could/would become. We prepaid the entire amount for four nights (April 5-9, 2020): $3,220.91.
EARLY MARCH 2020: My husband contracted the Coronavirus (COVID-19) and had to be hospitalized. He was extremely sick and needed the assistance of a respirator.
It was a scary, desperate time.
March 12, 2020: President Trump instructed all U.S. residents to avoid all unnecessary travel.
MARCH 17: Our County (Orange County, CA) implemented a "Mandatory Lockdown". We were notified that we weren't permitted to leave our homes except for local shopping and medical visits. Elective travel was not permitted.
We were advised "Violation of these Orders is subject to fine, imprisonment, or both. (California Health & Safety Code Section 125)
Other lodging providers extended an Extenuating Circumstances Policy" with special regard to the Coronavirus (COVID-19). Verbiage is as follows: "Reservations made on or before March 14, 2020 for stays and with a check-in date between March 14, 2020 and April 14, 2020, will be covered by this Extenuating Circumstances Policy and may be canceled before check in. Guests who cancel will receive a full refund.
All service fees shall also be refunded."
This situation is ongoing and we hope other methods will help us get our money back. Further research has exposed really upsetting information/photos about one of the individuals weve had to work with from Sedona.org, including disgusting online photos, gay bashing and drunken profane behavior. (Photos provided upon request.) We're worried that this company (especially after the Coronavirus pandemic) won't be in business even if we wanted to work with them again. At this point, because of their unprofessional behaviors, we aren't wiling to work with them in any capacity.
Several factors have convinced us to feel that they're shady and untrustworthy. We think theyre not refunding peoples money because they want to keep it all before they close their doors. Why else?
Weve filed a dispute with our credit card company, a complaint with the County if Coconino/Coconino Board of Supervisors, the AZ Attorney Journal, the Better Business Bureau, Yelp, The State Arizona Department of Real Estate, and any other entity that might be able to help us. Everyone should know what a terrible, greedy company this is.
We've lost $3,200 - and are devastated.
They've kept our money - WHY? It's not right. We got NOTHING for our hard-earned $3,200. Now, we won't be able to have ANY vacation or use that money for other bills.
DO NOT USE SEDONA.ORG - either to book a reservation or represent your property for rental.
They've refused to give our family our money back even though it's the right thing to do. And treated us horribly during the entire thing and made a really scary time even worse - and they could care less.
They've bullied us. Theyve made a really terrible time in our lives even worse.
DON'T USE THIS COMPANY!
DON'T LET THEM DO THE SAME THING TO YOU!
User's recommendation: Do NOT use this company
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Adding to our comment! Sedona.org lowered the price 2 months before we are to arrive… Not last minute as their associate stated “ we have dynamic pricing and lower rates in low season” Number one it was not stated on the website that they use dynamic pricing and it was Not low season… We paid 2 pmt in March, they lowered the price right after our payment.
We do not even arrive until May!
The price lowered 2 months in advance ! Very SHADY ….