Manufacturer: Securus Technologies Category: Phone Services Clear all filters (19 of 19 reviews match)
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i spent alot of money every week for my boyfriend to call me 4 out 5 times he calls me (that go through) it says call is being terminated no 3rd party calls...i am NOT calling anyone else....i only want to talk to him....you guys need to resolve this issue cause this...
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Anonymous

Anonymous The same thing happens to me and a one minute call will cost almost 4 dollars.

1.0
I didn't like
  • Endeing of calls before they even start
#1001347
Phone calls were only reimbursed when it was a landline phone which no one has anymore company wouldn't reimburse from cell phones
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Anonymous

The Truth Use Securus phone sytems at your own risk. They have been caught violating the 6th Amendment all over the country. They record Attorney Client privileged communications and ha...

I want my *** money back.$51.25 unlimited calls for 1 month. He called and u charged $29.95 and $14.99 for one *** call.$97.19...for 15 minutes! Call and get run around for hours. Give me my *** money im single parent i dont have $ to *** away on fraud!U have till...
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Anonymous

Mimi Did ever talk to anyone that didnt give u the run around? The same thing just happened to me except i caught it before i signed their agreement.its a tptal scam and disnt u n...

Securus Technologies Phone Service Review

#1005168
1.1
My brother has been locked up for a month. I reached out to him using this service and was Sadly let down. I'll would NOT pay for this service. I will not sign up for anymore video visitation with this company, EVER! I hope everyone reading this will listen. It's a ripoff!!!! God bless you and your love one
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Securus Technologies Phone Service Review

#926274
1.7
Call rings but you can't hear anything and your time ticks right on. Make your phones we pay for work. Wonder how much money I have lost. They should return time back.
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Securus Technologies Phone Service Review

#863543
I had another dropped call. I havnt complained until today. I juzt lost a call but it took 6$ also it wont let him call back i want my monry. I have spent a lot of money. I know i have lost at least 5 calls. Last one today 3;30
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Securus Technologies Phone Service Review

#703479
1.0
Terrible service always disconnected from the call or u can't hear clearly. I Agree the family of the inmates should not be punished.
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Here is a summary from 5/9 to present.Calls to the same number through 6/20 were $2.50 whether 1 minute or 20. Rate change on 6/20 the same calls became .13 per minute so a 10 minute call became 1.30 instead of 2.50. Sometimes between July and Aug calls to the same...
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Same fees and lack of service has happened to me recently as it has for others.Seems like they reel you in getting back in contact with your loved one then after you use the service a few times they add a $7.95 fee and fail to tell you it comes out of the amount you...
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They are very incompetent. I talked to an operator that told me how much I owed. I paid it then the next day received a call saying my service was disconnected. I called and was told I was given the wrong amount due. The taxes were not included. I asked them to...
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Anonymous

Anonymous Class action law suit ...

Over the past 7 months my company has stuck it out with Securus hoping and praying that they pull it together. Sadly, they never did. It got exhausting, month after month having to correct these thieves on basic math. They give you a full breakdown of the amount of...
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In order to to avoid the online service charge ($7...that's 2 phone calls easy!), I mailed them a check for $75. Sent it well before I ran out of time already on the account. They say allow 10 business days for processing. After about 5, they cashed the check, but...
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My daughters father is in jail for doing something ***. I dont disagree with him being there but regardless he is her dad and she loves him so naturally i accepted a call from him using this securus place. Not only was the call $14.99 for 5 minutes which is beyond...
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I just had put minutes on my phone but when my son attempted to call me every time his phone calls was dropped. When i call to complaint they said they was sorry they couldn't refund any of my money and ask if they could help me with anything else. My response was no...
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