Secursus
Secursus Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Secursus has a 2.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied. Recent recommendations: "Use with care.", "Avoid with extreme prejudice." Reviewers note high price level and emphasize Insurance Plans Acceptance and Billing Practices.
Key Takeaways for Future Customers
- Read Secursus reviews before buying; expectations for claims handling differ from competitors.
- Expect issues with billing and payment methods when updating cards.
- Price level is reported as high compared to perceived value.
Negative Feedback / Risk Areas
- Customer complaints about billing and difficulty updating payment info.
- Claims denied and refunds or cancellation policy problems; allegations they do not pay claims and may lack proper licensing.
- Poor website clarity about coverage and exclusions.
Positive Feedback
Review authors value the company's Insurance Plans Acceptance and Billing Practices despite other concerns.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Secursus has a 2.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied. Recent recommendations: "Use with care.", "Avoid with extreme prejudice." Reviewers note high price level and emphasize Insurance Plans Acceptance and Billing Practices.
Key Takeaways for Future Customers
- Read Secursus reviews before buying; expectations for claims handling differ from competitors.
- Expect issues with billing and payment methods when updating cards.
- Price level is reported as high compared to perceived value.
Negative Feedback / Risk Areas
- Customer complaints about billing and difficulty updating payment info.
- Claims denied and refunds or cancellation policy problems; allegations they do not pay claims and may lack proper licensing.
- Poor website clarity about coverage and exclusions.
Positive Feedback
Review authors value the company's Insurance Plans Acceptance and Billing Practices despite other concerns.
Media from reviews
Turn one complaint into a collective action
Can't buy insurance
- - Replacing a defunct debit card with a new one was slow.
- - Secursus only accepts credit cards; unclear how to discard old card and start the new one.
I had trouble changing a defunct debit card to a new one, and only after multiple attempts, discovered that Secursus was only accepting credit cards, and it was not clear how to discard the old card and initiate the new one. So, it took a while.
User's recommendation: Use with care.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerInsurance Fraud!
- - SecurSUS is accused of not paying claims and not licensed in US.
- - Claim for a damaged item denied as domestic shipment despite policy sale knowledge.
SecurSUS is in the business of selling insurance, but they are *not* in the business of paying out claims. They aren't even legally licensed to sell insurance in the USA.
If you Google their company you will find many negative reviews and a thread on Reddit asking, "Has anyone *ever* gotten a payout from these guys?"
I sold an item on eBay for @1900. I "Insured" the shipment with these scammers, the carrier destroyed it, and I made a claim. They refused it on the basis that it was a "domestic shipment," but THEY KNEW THAT WHEN THEY SOLD ME THE POLICY!
Their other flimsy excuse was that it 'wasn't from a business' - but in fact I do own a business, the monitor was acquired to support that business, then sold off as a sale of capital equipment.
The interesting part is that these huge restrictions are only mentioned in the fine print. All their competitors make it clear up front that they don't cover these cases.
In many states, burying huge restrictions in the fine print is sufficient cause for a charge of 'insurance fraud'
Pictures below are of their order form, which has a checkbox for 'international shipment' which I of course which I left unchecked. Their acceptance letter, which contains a tracking number for a DOMESTIC SHIPMENT, as well as their snarky rejection email.
They knew darn good and well they would never pay a claim on this policy, yet they took my money anyway.
- Insurance fraud
Preferred solution: Full refund
User's recommendation: Avoid with extreme prejudice.
Insurance Expert Talks
Insurance Claims Tips: What Red Flags to Watch Out
How to file an insurance claim? Why do you need a public adjuster? Vince Perri, CEO of Commercial Claims Advocate, shares his best tips about insurance claims. Find out how to deal with complex residential insurance claims and commercial losses.
Vince Perri is a Expert Claims Adjuster and CEO of Commercial Claims Advocate. He has over 14 years of experience in handling large commercial losses and complex residential insurance claims.
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