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2.0 Based on 16 reviews
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I have had multiple loans with Seco (car and personal) which I successfully paid off always early or on time. I have an excellent credit score ( ~800) My most recent loan was a personal loan of $15,000 which I have paid on time every month so the balance remaining is only $6 000. I requested to borrow another $5,000 which was to be combined with my current balance so I would have a total loan of ~ $11,000. Great except the processing dept has... Read more

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This is the worst bank I have ever dealt with, I deposited 2 checks into my account that was made out to my business , they never made the balance available to nor the ever returned my checks. I have called them several times every time I called I get a different story . I am fed up with these *** institution, I am gonna close my account and tell everyone in know no to do any business with this institution Read more

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In my opinion, this financial institution would not recognize good service if they fell over it. I waited over six weeks for ny loan and my folder loan folder exceeds one and one quarter inches of paperwork submitted for the loan. I might also add My wife and I made four visits during that time. My FICO score at the time was 843. My check card would not work Sunday. I waited 14 minutes in line to be told it would not work because it did not... Read more

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I am soo AGAIN, dusgusted with this bank...they always ask of you to do part of the request you desire of them, thus requiring you to do THEIR JOB..unable to change an address over the phone is a general service...yet u will mail me a check to my old address how crazy is that...SO IM EITHER TO TRAVEL TO MD TO A BRANCH AS I LIVE IN YORK pa. Why cant a rep go online and change it. Or they offer to mail me a form n i wait for it to be forwarded... Read more

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SECUs mobile bankimg website is ALWAYS down for maintenance at the time you need it most. They will publish a specific time on the website and then it will still be down well after the published time. It often occurs in the middle of the day. Also, my specific branch has removed all tellers in person and has put them in machies so you cannot talk to a teller face to face and with others nearby this new practice seems almost unsafe for customers... Read more

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I have had a lot of overdraft fees.Some were I admit were not SECU fault because,I Thought monies that should have gone into my account did not as it should have.I wrote checks based on this expectation.What my complaint is that on one of many ,I had written a check,forgot to sign it.The company called me ,told me to send in certified check.I called SECU and told them about the situation,was told they do not accept unsigned checks,that I had... Read more

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Wow. What a miserable loan experience!!!! Should have been easy. Great credit score and plenty of equity. Not a fussy customer and in no hurry. Provided all info immediately upon request. I was given little to no info on the loan that would be best for me....the entire process took almost 2 months, I got no return phone calls, no copy of appraisal that I paid $350 for !!!!!! What I got was attitude, closing costs that I was never told... Read more

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I have been a SECU member for over 10 years! I was involved in an auto accident on 6/1/16, in which my car was totaled. My auto loan was through SECU (GAP Insurance included). I began receiving letters stating that I was responsible for the "GAP" amount that my automobile did not cover. When I inquired online, I received the response on 7/7/16 that my GAP claim was filed on that day. On 8/11, SECU made a $400.00 withdrawal out of my account... Read more

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When I'm pissed off about everytime I try to call SECU and get a representative a *** *** recorder covers on and then it tells me if you want to speak to a representative press at 5 you press 5 and a *** *** recorder comes on how in the *** do you get to a representative and when you press 0 for an operator the *** *** recorder tells you I'm sorry I don't recognize the number. Do they need all the recorders cause they're so *** lazy to pick up a... Read more

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I am so tired of getting a $30 nsf fee charged to my account THEN a withdraw from my savings/ODP to cover the $30 fee. AND the check/debt is returned for NSF. WTH?! I have had so many fees and charges on my account that you feel free to attach I can't even count them all! I spoke to a representative in the Owings Mills office about this very thing and he said it would be fixed. Another thing, I cannot see if an item comes in for payment when you... Read more

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