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They are impossible to get a hold of, will mislead you on the terms of the loan, fail to contact you when they make changes to your automatic payments to slight you out of quite a bit of money over time. I've always paid on time, and I'm getting amassing frivolous late...
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1.0
#1013975
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I have had multiple loans with Seco (car and personal) which I successfully paid off always early or on time. I have an excellent credit score ( ~800) My most recent loan was a personal loan of $15,000 which I have paid on time every month so the balance remaining is...
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#957352
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This is the worst bank I have ever dealt with, I deposited 2 checks into my account that was made out to my business , they never made the balance available to nor the ever returned my checks. I have called them several times every time I called I get a different story...
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1.0
#936812
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Secu Md Standard Checking Account Review

SECU MD
#1025829
For got my pin number
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Other Product Review

SECU MD
#822129
Been a member for 15+ years. I do not like the new changes! No face to face tellers & everyone in the bank can hear all your business! Way to do away with jobs!
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Secu Md Account Review

SECU MD
#805249
1.3
Secu is the worst bank you could have. On multiple occasions they have put a block on my account without any explanations and I always have to call customer service. They complete actions with no explanations.
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SECU MD Staff Review

SECU MD
#702398
1.0
If you speak with customer service about a situation and get told something and then call back two days later you'll get a different answer. There not on the same page.
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In my opinion, this financial institution would not recognize good service if they fell over it. I waited over six weeks for ny loan and my folder loan folder exceeds one and one quarter inches of paperwork submitted for the loan. I might also add My wife and I made...
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1.7
#935568
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I am soo AGAIN, dusgusted with this bank...they always ask of you to do part of the request you desire of them, thus requiring you to do THEIR JOB..unable to change an address over the phone is a general service...yet u will mail me a check to my old address how crazy...
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Anonymous
Anonymous

If a bank makes a change to my account over the phone I would stop using them.

#934837
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SECUs mobile bankimg website is ALWAYS down for maintenance at the time you need it most. They will publish a specific time on the website and then it will still be down well after the published time. It often occurs in the middle of the day. Also, my specific branch...
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1.7
#933692
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I have had a lot of overdraft fees.Some were I admit were not SECU fault because,I Thought monies that should have gone into my account did not as it should have.I wrote checks based on this expectation.What my complaint is that on one of many ,I had written a...
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1.9
#920002
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Wow. What a miserable loan experience!!!! Should have been easy. Great credit score and plenty of equity. Not a fussy customer and in no hurry. Provided all info immediately upon request. I was given little to no info on the loan that would be best for me....the...
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2.1
#907172
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I have been a SECU member for over 10 years! I was involved in an auto accident on 6/1/16, in which my car was totaled. My auto loan was through SECU (GAP Insurance included). I began receiving letters stating that I was responsible for the "GAP" amount that my...
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1.8
I didn't like
  • Customer service
  • Service provided
#905933
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When I'm pissed off about everytime I try to call SECU and get a representative a *** *** recorder covers on and then it tells me if you want to speak to a representative press at 5 you press 5 and a *** *** recorder comes on how in the *** do you get to a...
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3.2
#898513
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