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COMPLAINT Lack of information

Having tried on numerous occasions, via telephone, web chat and email, before travelling to get some answers for various queries we were very disappointed with your non existent customer services. We have used your company many times in the past with very helpful...
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ID
#4393718 Review #4393718 is a subjective opinion of poster.
Pros
  • Good range of holidays
Cons
  • Non existent post sales customer service
Preferred solution
Apology

Travel Agencies Expert Talks

Vacation Rentals: Refund, Cancellation and Safety Tips

Nov 6, 2020

How to find proper vacation rentals? Can you cancel and refund? How not to be scammed with a vacation rental? Mary Branum, a vacation rental expert, shares tips on how to refund a vacation rental and what to do if you have issues with renting.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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