Seating Masters Reviews
2.8K CLAIMED LOSSES
4 TOTAL REVIEWS
Awful quality and even worse customer service
Worst company I have ever dealt with. I do not ever leave reviews. This review is warranted. This company put us through *** We ordered restaurant furniture months in advance prior to a new opening. Only half of the order was received. We received table bases and no tops or chairs. The company and their manager Eric then lied to us repeatedly about when we would receive the remainder of our order and threatened to cancel our order when we would inquire about the shipping status. When we finally received our table tops they were the wrong color and several were damaged. Still no chairs. We were forced to rent chairs for our opening. Huge out of pocket expense! We finally received chairs, again the wrong color. No reimbursement or responses to any calls or emails. Absolute worst company and customer service. I have a brand new restaurant with the wrong furniture in it, half of which is damaged. My table tops are splitting in half, chairs are scratched. Its awful!
User's recommendation: Don’t order!
Awful customer service, turn around time and quality. HORRIBLE
Absolute worst company I have ever dealt with. Received 1/2 of our order, then was repeatedly lied to regarding when we would receive the rest of our order. We were told the maximum turnound was 8 weeks...we finally received everything after 26 weeks. This resulted in delaying our opening. All of the furniture delivered was the wrong stain color as well. Eric with customer service was less then helpful and threatened to cancel our order for calling to check on the status. He was also the most rude person I have ever dealth with. WORST COMPANY EVER. Do not order anything from this company. Most of the furniture was damaged and scratched as well. We have a brand new, beautiful restaurant with terrible furniture.
User's recommendation: DO NOT ORDER ANYTHING FROM THIS COMPANY.