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Seatcraft

Seatcraft

www.seatcraft.com
What is your customer experience with Seatcraft?

Seatcraft Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Seatcraft has a 2.7 star rating from 3 reviews; consumers are mostly neutral. Seatcraft reviews show mixed sentiment with reports of poor leather durability and some satisfied buyers.

Key Takeaways for Future Customers

  • Expect a wide product selection and comfortable seating options.
  • Be aware of high price level and check warranty terms before buying.
  • Read customer reviews for product specifics and service experiences.

Negative Feedback / Risk Areas

  • Poor leather quality and color wearing off within a few years.
  • Wrong advertising and missing assembly parts reported.
  • Customer complaints about service, exchanges, refunds, and warranty support.

Positive Feedback

Some customers report good quality, easy assembly, and satisfaction with theater seating aesthetics and comfort.

View full overview ›

Media from reviews

Seatcraft - 2.5 yrs and the Color on the Top Level Leather is wearing off!!!!!
Seatcraft - Wrong advertisingSeatcraft - Happy with purchase
View all media ›

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Jon D Vzj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

2.5 yrs and the Color on the Top Level Leather is wearing off!!!!!

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AI Highlights
  • - Bought July 2020 from 4Seating.com; cognac color.
  • - Color rubs off; warranty only one year.
  • - No seller help; cannot repair dye.
Seatcraft - 2.5 yrs and the Color on the Top Level Leather is wearing off!!!!!

Bought in July 2020 from 4Seating.com. . Cognac is the color. Color is rubbed off in multiple areas. Warranty only good for one year. Seller no help. Extended Warranty I bought no help.

Just two old people that sit pretty much motionless on this sofa. No Kids, No pets. So little wear.

Called Seatcraft directly seeking a can, tube or something of the original dye used to create the color, so I can attempt to repair.

Nobody knows ***

My last Leather Sofa NEVER lost its color and we had pets during its decade plus years of service. Crap Crap Crap!!

Pros:
  • Tons of neat options and comfortable to sit on
Cons:
  • Leather quality is crap no help to fix

Preferred solution: Would like them to put out the effort to find out where I could buy the dye to repair the color

View full review
Daniel F Lsx

Wrong advertising

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AI Highlights
  • - It arrived in pieces: a recliner and a chair with one arm rest; no brackets to join.
  • - Staff described them as two chairs, not a single loveseat.
Seatcraft - Wrong advertising

I bought a 1 quantity love seat and it came in 2 pieces , 1 regular recliner and 1 with only one arm rest in one side, no brackets to screw them together! I called customer service and of course he tried to talk him out of it by saying its a 1 quantity of two rows of seating! To his opinion that says they are 2 individual chairs with the one only having one arm rest!

Cons:
  • Wrong advertising bad customer service
  • Wrong advertising

Preferred solution: Let the company propose a solution

User's recommendation: Do not buy any of there products!!!!!

View full review
Irene H Yrn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Happy with purchase

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Seatcraft - Happy with purchase

I am extremely with my choice of this theater seat. It is exactly what I wanted to complete my Florida room.

I was able to put it together myself. It is a beautiful piece of furniture.

Preferred solution: nothing

User's recommendation: Definitely good quality. No regrets on my purchase.

View full review

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