Sears Travel
Sears Travel Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sears Travel has a 2.7 star rating from 2 reviews. Consumers are mostly neutral with a split 50/50 positive and unfavorable distribution; pros note good deals while reviews flag high price level and concerns about legitimacy and membership benefits.
Key Takeaways for Future Customers
- Check Sears Travel reviews and confirm membership terms before paying large fees.
- Verify refund and cancellation policies and watch for subscription or annual charges.
- Document offers from presentations and ask for activation details in writing.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing, refunds, and travel credits being canceled.
- Reports of aggressive sales tactics at presentations and poor customer service response.
- Website problems and uncertainty about account access and ongoing charges.
Positive Feedback
Some reviewers mention good deals and value propositions, though concerns about Sears Access Travel membership and service follow-up are common.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sears Travel has a 2.7 star rating from 2 reviews. Consumers are mostly neutral with a split 50/50 positive and unfavorable distribution; pros note good deals while reviews flag high price level and concerns about legitimacy and membership benefits.
Key Takeaways for Future Customers
- Check Sears Travel reviews and confirm membership terms before paying large fees.
- Verify refund and cancellation policies and watch for subscription or annual charges.
- Document offers from presentations and ask for activation details in writing.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing, refunds, and travel credits being canceled.
- Reports of aggressive sales tactics at presentations and poor customer service response.
- Website problems and uncertainty about account access and ongoing charges.
Positive Feedback
Some reviewers mention good deals and value propositions, though concerns about Sears Access Travel membership and service follow-up are common.
Sharon, Pennsylvania
I called for clarification about the Pissed off company being legit.
- - The rep never called back to address my concerns.
- - I need to know if they represent Sears Holding and I won’t be scammed.
I explained my concerns and the rep never. Called me.
Ack.
I used the company before under Sears holding g company .
Now with Pissed off holding the keys to Sears. I want to know if they r legit and actually represent Sears holding Company.
I want to use the service but I need to know that I won't be scammed and such.
I guess the rep could not supply the information to ensure my concerns.
This aline now makes me more suspect.
What might u say and ir do supply me with information to quiet my thougts.
User's recommendation: Do your home work.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTravel Credits always cancelled
- - Paid $5,000 for Sears Access Travel; credits renew yearly.
- - 12,000 credits with a $25 fee; credits now not restored.
My wife and I join Sears Access Travel and paid $5,000.00 for the benefits and was told that our travel credits are renewed every year or 12,000 credits just as long as we paid the $25 annual fee. Paid off the $5,000 and paid monthly fee and every year had to call them to get my credits added back in.
Now they are not giving them back each year and want me to pay more to get their new benefits. Now they are saying it is my fault I am not getting my benefits.
STAY AWAY FROM SEARS ACCESS TRAVEL. IT IS A SCAM!!!!!!!!!!!
Preferred solution: Deliver product or service ordered
User's recommendation: STAY AWAY. THEY ARE NOT WORTH IT!!!!!
Scottsdale, Arizona
Update
- - Attended a Phoenix pre-wedding presentation; promised $100 Sears money and a resort stay; no purchase or activation; Sears says expiration 90 days.
Hello - My husband and i went to a "presentation" prior to our wedding.. it was sold to us at the bridal - convention center..
in Phoenix, AZ ... we didnt buy anything but were promised $100 in "sears" money and a resort stay just for going to presentation.. totally my fault, we never used it.. now im looking over paperwork and called sears vacation..
Malia said we never activated it and it has expired.. basicly .. they dont care.. because we never bought anything..
she said it expired within 90 days..
no where on paperwork does it say it would expire.. Complete waist of my time.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVacation
- - Rude agents pressured me to set vacation dates during the pandemic.
- - Insensitive handling after personal losses and calls were hung up.
I have received several calls from very rude agents attempting to force me to set vacation dates during this pandemic. After explaining that this has been a hard time for me, having lost my mom/brother as well as other family members.
The agents have been very insensitive, continuing to pressure me to book a vacation date by December 17, 2020.
They have even hung up on me. I do not understand how can your company be so unprofessional during these difficult times.
Milagros Medina
646-945-****
Preferred solution: Deliver product or service ordered
Sears Travel website
- - The website doesn't exist.
- - A new website link was promised after July 17 but it didn't appear.
- - A $49 fee was charged and charges may continue.
Website doesnt seem to exist. Whats the new website?
Told that after the 17th of July the website would have the new website link, and unfortunately that was not true.
So whats going on and would I get my yearly $49 fee that was just deducted. Afraid that my card is on file and will I keep getting charged for a website and service that doesnt exist.
- Good deals
- Kinda like a time share
- Try to trick you into buy
Preferred solution: Let the company propose a solution
User's recommendation: Afraid your bookings are non existent
Travel Agencies Expert Talks
Vacation Rentals: Refund, Cancellation and Safety Tips
How to refund or cancel a vacation rental? How to avoid a scam? We’ve asked Mary Branum, a vacation rental expert, and experienced homeowner, to answer top consumers questions about vacation rentals.
Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.
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Just renewed again! Unable to contact anyone.
Extension is not working. The company does not recognize my phone number, etc.
etc. Stay away!!!!!!!!!