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New Reviewer

Sears has given me the run around about placing my generator, that is still under warranty

Sears Garage Solutions - Sears has given me the run around about placing my generator, that is still under warranty
My generator is brand new never used it until last week, wouldn't start

User's recommendation: Buy your appliances somewhere else.

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ID
#2348431 Review #2348431 is a subjective opinion of poster.
Loss
$700
Preferred solution
Replacement

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

NO I WILL NOT

I CALLED SEARS GARAGE SOLUTION ON 01/14/20. I RECEIVED A CALL BACK FROM CARMEN AT 7-77*-840-**** TO SCHEDULE MY SERVICE. THE SERVICE WAS FOR 01/15/20. THE SERVICES MAN ARRIVED THAT MORING AND IMMEDIATLY STARTED TO DO A MAINTANCE CHECK I ASKED WHY HE SAID IT WOULD BE FREE WITH MY OTHER SER. HE TOLD ME HE COULD REPAIR MY BOTTOM PANEL AND THAT IT WOULD BE 3 WEEKS BEFOR IT CAME. I SAID OK. I PAID HIM 317.00 DOLLARS WHICH HE DEPOSITED INTO SUNTRUST BANK ON THE 15TH. I HAVENT HEARD FROM HIM OR ANYONE SINCE. HIS NAME WS LEW AND HE WAS DRIVING A SEARS TRUCK. THIS HAS BEEN THE HARDEST THING TO DEAL WITH I CANT REACH ANYONE AND WHEN I DO THEY TELL ME I AM SPEAKING WITH THE WRONG PEOPLE... DONT USE THIS SERVICE!!!!!!
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1 comment
#1955940

Don’t trust Sears Garage door Solutions. Dishonest, more like a con man service

ID
#1805003 Review #1805003 is a subjective opinion of poster.
Location
Dadeville, Alabama
Service
Sears Garage Solutions Installation
Loss
$317
Preferred solution
Full refund
New Reviewer

Resolved: Installation not standing behind work

Technician installed new unit on old unit set up using old previous bracket and very little support of motor. This has resulted in garage ceiling to fall from supporting the motor. The light socket was even covered up by the beam..
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Resolved
ID
#1341903 Review #1341903 is a subjective opinion of poster.
Service
Sears Garage Solutions Installation
Reason of review
Bad quality
New Reviewer

Closed franchises

If you are in a market sears had a franchise, but is closed and they will not service your garage door and/ or opener. Contact the attorney general. They are, by law to stand behind warranties whether or not they have someone to service
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ID
#1291639 Review #1291639 is a subjective opinion of poster.
New Reviewer

Class action suit

In 2010 I bought a sears franchise, after 6 1/2 yrs and training all over the country for them I decided I had enough. I am now embroiled in a lawsuit with them. I would love to get a class action suit started against them. They scare the franchisees into conforming. They are a sad excuse for a franchise at best. No support, horrible software, no training, horrible marketing, bad accounting of the money collected. No standards, morals, or ethics. Let’s start a class action suit against them.
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ID
#1291609 Review #1291609 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

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Aug 18, 2020

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L. A. ‘Tony’ Kovach
L. A. ‘Tony’ Kovach

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