Browse Hotels and Resorts Companies in Phoenix, Arizona

"Late night my key card wouldn't work for my room, so I went to the office and the office we empty. Nobody was there, it was dark in the office...I waited in the cold for over 2 hours until finally the manager showed up ."

"I had to cancel a vacation and wanted to rebook to a different date to meet up with family. Unfortunately my points were not put back, so I could not rebook. After contacting Shell Vacations, their IT said they will look into it..."

"I was not given the room setting reserved. My bedding had not been changed. Facilitys floors filthy."

"WE WERE LIED TOO BY EVERY DIAMOND EMPLOYEE AFTER THEY GOT OUR MONEY THEY COULD CARE LESS ABOUT YOU OR YOUR FAMILY"

"We got the bare minimum in furnishings too. Well be sending pictures. No coffee table no ottoman no end tables in second bedroom. Ive never been so disappointed in the fact our room was not the way its supposed to be in..."

"Nos sentimos humillados y ofendidos por ustedes , Monarch Grand resort , fue un robo planeado . Pagamos mi esposa y Yo el total del contrato y nos quedamos sin nada,"

"This place. Is disgusting. Got destroyed from bed bug bites I asked for my bathroom light to be changed the hole week I stayed there. The lady in the morning that works the front desk is a *** Treated me like garbage spoke to me..."

"My name is Illyas Malik Jenkins
The the person (Kristine Kym)claiming to be a general Manager here at the 4270 S.Valley View Blvd location is refusing to give me changes in linen. Therefore, I must spend my money to wash Extended S..."

"Check in 1 night. 107 bucks. To a used room dirty burned holes *** in potty. Cant get new bc they are booked. Leave to a 811.00 charge bc I got 250 for apparently smoking. Tho I've never smoked. The manager called me the worst..."

"Spent 100.00 at the Thriftlodge in Saskatoon with my 2 young daughters & me being a single mom. We were bitten all night plus I didn't get to sleep at all that whole night & I had a 4 hour trip That I was driving that..."