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"My car was on insurance during hurricane Beryl and was due the day the hurricane hit. I turned it in the following day so it was one day late due to the hurricane. They charged me for one day turned it in when they had..."

"The store in sherman tx. Cory is rude on the phone. I have called several times for the District manager to call me. It never happened."

"Let me know I needed to gas up Before I became stranded in the middle of nowhere. I am a pissed consumer for sure"

"I called in and 1-24-25 at 1:15pm requested a trailer wiring job on my sprinter van when the guy had the parts in hand to do the job and scheduled me for 7 am In -7 degrees, total cost $250 so I showed up and Vincent the manager..."

"The company should have a dedicated phone for customers care so as any issue which is not covered by their app chat bot can be addressed in timely manner."

"They rented one vehicle to two different people. Then used my credit card to pay for his rental. I was even charged his gas and road towels now"

"I was charged for a rental car that I wasn't able to get. I need my refund as soon as possible. I've been trying to get in contact with the merchant, but they can't be reached because they have no number."

"Completely not helpful at all. Do not take certain credit cards. Did nothing to try and help or accommodate and I paid for the car in advance. So be careful and ask questions before booking"

"I recently rented a car and when I was on my way to Texas, the steering wheel locked up and caused me to run off the road. This happened several times. When I got to Texas, I had the vehicle towed in and I was charged for late..."

"Reserved our vehicle in late July for our Trip in December after Christmas. Avis was great to send reminders by email. Have used them many times before as I am a preferred customer. Mostly booking from Airports when we arrive...."