Browse Pools, Spas and Plumbing Supplies Companies

"Purchased a new polaris 380 pool cleaner online. Wheel broke off after 2 years and when I opened it up I found it is filled with silicone all around base and appears turbine bearing rusted.
I believe was sold a refurbished unit as..."

"Beware when you order a hot tub cover from The Cover Guy. Even if you follow their online order form, they will find a way to state that they required 'special instructions' from you and refuse to admit their mistake.
Case in point..."

"No one from Pfister has contacted me about this claim after 5 months. The company referred my claim to Sedgwick Claims Management, who was supposed to investigate and pay the claim, but they are not really an insurance company,..."

"I purchased a pool pump and after only 6 months, it broke. Pentair Warranty department claims its due to freeze and won't cover it's replacement. Prior to this pump I had a Jandy Stealth pump which lasted over 12 years! 12..."

"What does American Standard stand for? It stands for low quality toilets, produced without adherence to standards of quality control. It stands for a toilet with only one job, that it can not preform. American Standard stands for..."

"When I signed up today, a pop-up message said my card would not be charged until my booking was accepted. However, my booking was denied because the host was out of town. But my card was still charged. This is a direct..."

"I have a E02 code that comes on every time I try to heat it. Also, the hot tub is inside. I checked the filter everythings clean. Also, Ive only had this hot tub. A couple months. Probably only used it four times."

"Tech support over the phone .
Technician went above and below what I need it.
Right from the beginning to the ending.
I learned to be better with my customers as well.
Thank you"

"Good Afternoon,
Thank you for bringing these concerns to our attention. We have located your new pool account and escalated these concerns to our Construction Manager Tyler. Tyler will be in contact again this week with next steps..."

"Never got parts service after repeatedly trying and calling. Could not understand rep, etc etc
Never transferred to store, never got through."