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"This store has really gone downhill. Staff are rude and not very professional. I actually had the manager laugh in my face when I said I would escalate my issue and then walked away from me without a word when I said that I..."

"Delivery detail delivered my package to an unknown address with mailboxes not in my building and I called him back and he hung up. So I called to advise and had a reorder and never arrived, so I called angry and was assisted and..."

"Called to place an order in your system was down they want me to call back in 30 minutes and your system might be back up."

"I ordered an item advertised $49.00. At end of purchase, you had taken out $149. +. I have been invoiced for 2 item and insurance and shipping. Have been unable to contact this company do not deal with this company and read..."

"I always purchase fresh pet dog food for my chiwanee she is very small and petite and small mouth I bought her a bag and they was all full of big chunks I had to cut it up for her it wasn't just one or 2 was the whole bag when I..."

"I purchased your innovation snake. I received it but it does not work. I charge the snake and I even bought new batteries for the remote. I would like a replacement or a refund.
I am so disappointed because I bought other items fro..."

"No call back? Can't reach the company about billing. I was put on autofill and did authorize it. The company is hard to contact."

"Never talked to anyone. Wanted to cancel my order. My dog does not like the food. Make sure to cancel my order please."

"Well, I like to talk to a human being not text ,, My dog is a huge
Chewrer and as soon as she gets her toys, they last only about a half a day before they are destroyed. Cannot get a hold of anybody to have the box change if I does..."

"Phone call not connected/answered. Im trying to resolve an issue with my order that Im unable to do via email."