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"Timely delivery for products , great return policy but on paper.
It's been 3 weeks, a return pickup has not been completed. AlI i have been doing since past 3 weeks week is calling up the call center to get the pickup scheduled, th..."

"Ive had several problems since I purchased my Temperpedic from you guys and I have researched it and found out that a lot of people are having problems with their Tempur-pedic mattresses and I would like a refund or a replacement..."

"Could not place an order because my credit card address is different from the delivery address. I called the main number, but they said it was an automated process, so they could not do anything about it. He could offer no..."

"Please call 998692****
No reply to my mails and calls.
I need an exchange/refund
looking for an immediate action on this regard"

"I purchased a Pacifica Trundle Sofa on December 2nd 2022, The sofa order stated; 'IN STOCK READY TO SHIP' estimated standard delivery Feb 3rd - Feb 20th 2023 I thought at the time, ready to ship why so long? but in any case that's..."

"I ordered two bathroom medicine cabinets and the second one arrived very damaged. I submitted a report"

"I honestly don't know where to start. I have 3 pages of notes, contact with several store managers, phone calls, emails, etc. My daughter bought a new home and my gift to her was bedroom furniture from West Elm. Since we were..."

"Hello, I bought 4 of your sensor trashcans and one of them is broken the motor we can hear running but the lid will not lift. It sounds like the motor is burnt out I was hoping since it is over 90 days old and Walmart will not do..."

"Listen I have reached out to the corporate office and yet no one has gotten back in touch with since I spoke Michael whom said he would reach out to the local store in my area in reference to them going in and trying to remove..."

"Hi I wish to except the cash settlement offered by holly silver my claim reference is 202208****47
Iban ie23ipbs990606****4320
Ipbsie2d kind regards Jennifer"