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"NCustomer service does not know store policies. They never return phone calls. They give you mis-information. They told me I could return something and then I found out I couldnt return it. Now It can take up a month to get the..."

"I ordered 2 bar stools on September 11th and called back to cancel the same day wayfare tripled my order"

"PURCHASED A SOFA THE SALES PERSON TOLD ME THE ITEM WILL BE DELIVERED IN OCTOBER, NOW I AM SEEING THAT THE ITEMS IS TO BE DELIVERED IN 2022.
TRIED CONTACT THE LADY OF SALES BUT STILL NO CLARIFICATION OR INFORMATION"

"I just had horrendous experience with one of your employees that came to my home. The last time he came out, he extremely rude and antagonistic. I called the store and asked them not to send this guy back out. Today my daughter..."

"I used to work at Acceptance Now inside of home decor and Colonial Heights and I work for Memorial Day and I was told by Tina that I was going to get paid for another day that I take all that and I got my last check from there..."

"Just got off the phone with an agent that had me on hold for an hour I finally hung up and use their text app still they couldn't help me either they trying to make me pay 7999 for someone to come out to look at the furniture..."

"I am sorry to say that the Lazy Boy of old is not the Lazy Boy of today. We are experiencing the same problem regarding fading in a very short period of time. My wife has diligently protected my leather recliner $ 1800 + delivery..."

"Hello I have paid my bill off and Im still getting negative points on my credit report pls note that my account was paid off"

"I bought a mattress on August 6 2021. Today is September 17th and still no delivery. I have made numerous phone calls. Given different case numbers. All Customer Service reps I have spoke to give me different answers. So I have..."

"I cannot express my disappointment enough with the entire online purchase and shipping fiasco this company offers. Free shipping with minimum order cold arrive anytime between now and never. Expedited shipping runs you $11-$26..."