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"Items confirmed as delivered but were not received. I cannot contact Shein so cannot arrange a refund"

"I ordered and forgot my discount and they didnt apply the BOGO but wouldnt give me money back forced me to do a credit such an inconvenience not good customer service at all."

"Items have been advised as delivered but not received and I cannot get to speak to anyone about it so am not able to get a refund"

"I was never sent a confirmation email or order number. I placed the order on 9/26/23. I read that shipping should only take 10-14 days. I still havent gotten it. Although I have been charged for the order. I have left a negative..."

"I am missing my order. no confirmation or anything. I never received a email. I tried to find order on app nothing shows"

"Hello actually I received order today,but the quality of the product is not good and I had put return but the number I have provided is wrong so how ,could you plss correct my number from your end the account number is +91 7795*..."

"Failed to receive requested return instructions to 2 different emails.
They send a "code" to your email, which you never receive, before replying."

"Hi
I see my order its saw me delivered but I didnt got my parcel. I called uni uni they send me proof of pictures delivered. But still its missing my parcel. And also i got email from shein regarding your parcel is delivered but I..."

"Details said package was delivered to front door.. I never received it.. package was supposed to be delivered 07/31/23??"

"I ordered my package around August 25th for school, it said it would be shipped around Sep 1 to Sep 3 it is now SEPTEMBER 15 where the *** is my package I wont my money back, or a discount ,anything at this point"