Browse Flooring and Tiling Companies
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"Christopher,
Customer satisfaction is our top priority, and we assure you we take your concerns seriously.
We've forwarded your message to our customer service team and will contact you soon to discuss your experience." -
"SCAM ARTISTS!!! If there was an option to give zero or negative stars I would. I had a salesperson come into my home and tell me that the floors I purchased were waterproof and not water resistant. And that I had a lifetime warran..."
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"I was given a sheet telling me that if I spent $3000.00 or more and purchase an installation ,I would receive a$300.00 visa prepaid card. I followed all 3 steps I am still waiting for my card."
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"They are not reliable! Not good customer service. They don't care for the customers. I filed a complaint and they refused to refund me."
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"Company subcontracts work out to people that do not understand ENGLISH. Nor do they take any pride in their workmanship!They laid the floor in kitchen with lines parallel then in laundry room laid it horizontal. They did not lay f..."
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"On 8/7/24, my wife and I had National Floors Direct come to our home. After several hours we selected a floor, gave a deposit check of $3,117 and confirmed an installation of 8/30 On 8/9, I reached out to the sales rep explaining..."
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"Flooring won't lock together and is uneven! Doesn't stay down on the floor like it should. Ready to trash it all!"
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"We installed a Congoleum Duraceramic floor when we updated our kitchen approximately 12 years ago. It is so undurable (drop anything and it chips away at the top layer) that we told Congoleum about it and asked for a new, better..."
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"BUYER BEWARE!!!
We installed Shaw pet friendly water resistant hickory oak vinyl plank flooring in 2020, it started cracking after a year and now it looks terrible.
I called Shaw and they said that it was Lowe's responsibility and v..." -
"called company and they said I needed to file a claim with store I bought it from.they acted like it was installed wrong."