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"Nicole at Planet Fitness was beyond rude telling us there is no way to check in unless downloading the app. Well we don't have a phone that can get the app. I told her. She said we couldn't use any of our black card perks we pay..."

"The mic in the class fitness room never works at the18620 Ventura Blvd. Tarzanna CA club. Apparently, they refuse to do anything about it. So we waste time every class as the instructor keeps trying to tape it together to get it..."

"Absolutely terrible gym with rude and arrogant staff aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa"

"General Manager Gabriel is very rude ..hostile and the Flagler location is not a welcoming atmosphere!!!"

"When I had a membership, they had so term where you had to tell them you were canceling your membership otherwise they keep charging your account for three months. I gave them an account I dont use, and once I put money in that..."

"This company can be rewarding and once you get into a good place, can be used right. I found in order to make best use of costs I started going three times a week. I was unsure as to how to get an instructor to focus on me and..."

"I recieved a call that you sent a claim to collections. This was for a monthly membership back in 2018, for the medical lake snap fitness. This was the first i had heard since the email that i have back from 2018 canceling the..."

"I want to switch black card to red card. Want to confirm about it. About its restrictions and price."

"I cancelled my membership last fall, but continue to get calls stating I owe membership fees!!! Also that there is NO record of my cancellation!! Not quite sure what to do now."

"Rockville Centre Lucille Roberts. I was a member at this gym for a couple months in 2020 and then it shut down for covid. You guys keep charging me for a yearly membership but I only used the gym for maybe 2-3 months before you..."