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"Hi, I paid an extra $30 for overnight shipping on my order, but my order hasnt even shipped yet. I paid this additional fee specifically to receive my order quickly, and the shipping service I paid for has not been provided.
I woul..."

"Website says they accept returns but they don't. Faudulently rejected a return. Company is a total scam!"

"Coach customer service rep was very friendly and helpful. I would recommend purchasing from Coach. They produce quality products and offer great customer service."

"I have emailed your company so many times concerning my order, which is to be delivered on Monday. There is a mistake with my delivery address; I need to change it as soon as possible. It is very difficult to get through to you..."

"I am still waiting to hear back from you.
I sent you the pictures and the response was allow 2-3 business days Still waiting."

"A pair of sandals has poor quality soles. This is extremely unhealthy for people to walk on such a flat sole. It is painful and shows lack of customer care on the company's part!"

"I haven't worn these shoes but only about 5 times. And they are split on the side. I took it back and called Gucci; they advised me it wasn't anything they could do about my shoes. When I took it back to the Gucci store at the..."

"On 10/01/2026 I ordered a woman quilted navy jacket (order #564340****) and I paid $25 for the one day delivery option. Never arrived and after spending hours trying to contact RL customer service I was told that it may come by 20..."

"My order process went through before i was able to add my rewards and discount code. I was adding rewards and order went through. Tried multiple times to reach someone to get price adjustment however
no phone number available and t..."

"There was a charged on my account 4/24/22 for $371.88. Im wasnt disputing the bill I just wanted to know exactly what was purchased. They said my husband needed to call in order to tell me what EXACTLY was purchased."