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"Thank you for the most fun cruise yet on Carnival Liberty. Sailed from NOLA April 27 until May 4, 2025. I am trying to recognize outstanding customer service first for Joe. He was our wonderful, caring Suite 7330 attendant. Joe go..."

"Very very disappointing. Waiting on contact call from NCL. 3 ports were cancelled, loud banging noise in stateroom. Informed we couldnt upgrade when room Was inadequate due to sell out. Food boring not much of a variety, entertain..."

"To long to speak to someone and therefore you dont really care about taking care of customers it is discerning"

"I did not cash out money from the casino account because the casino did not inform the players the casino will be closed on the last day of the cruise. I was told the money in the account will be mailed to me in a month, but now..."

"This trip was a retirement present sailing the Rhine from Basel to Amsterdam. We arrived at the hotel in Basel around 10:00 a.m. and were told no check-in until 3 p.m., but people off the street and convention goers were getting..."

"Insurance contract stated up to 150 percent reimbursement. One big lie! Help for pain and suffering, no help from Holland America customer relations. It's a con game the insurance company plays."

"This was a jazz cruise charter. The second night, I got food poisoning from chicken vindaloo in the cafeteria. I called to warn others and was very sick all night. The next day, it had passed through me, and they checked my..."

"Literally the WORST customer service I wouldn't recommend this *** hole cruise line to anyone. Spent two hours on customer service trying to correct a date of birth..
Indian agents heinous liars. .do not go on a MSc cruise
Their app..."

"Anyone wondering what may have happened about Cruisemiles.
Justice has been served.
Richard Lester found Guilty on all counts!"

"In the main, excellent food, but when it went wrong, the restaurant staff couldn't handle alternatives without controversy and spoiling the entire experience. We felt that the staff were all in training."