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  • Lopi Stoves

    Lopi Stoves

    2.4 (25 reviews)
    • Chimneys and Fireplaces
    • www.lopistoves.com

    "My Lopi Liberty woodstove fan has been loud and bent from day 1. When I asked for a replacement fan blade they refused to sell me just the blades. The screen, blade and motor assembly is over $300.
    Totally not customer oriented. Ta..."

    Read All 42 reviews Customer Service
  • Heat and Glo

    Heat and Glo

    2.1 (11 reviews)
    • Chimneys and Fireplaces
    • www.heatnglo.com

    "My Twight-11-B exterior glass shattered. Very frustrated I can't seem to get a replacement? I live in a condo and all units have the same 2 way interior/exterior Heat n Glo fireplaces. Please lead me in the right direction...."

    Read All 23 reviews Customer Service
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  • Heatilator


    1.1 (5 reviews)
    • Chimneys and Fireplaces
    • www.heatilator.com

    "Because i have fireplace is bad and no body answered you guys dont care about you product. Selling bad fireplaces."

    Read All 14 reviews Customer Service
  • TIKI Brand

    TIKI Brand

    1.4 (3 reviews)
    • Chimneys and Fireplaces
    • www.tikibrand.com

    "I purchased 2 glass table top torches in the beginning of May 2023 from our local Home Depot and have been using them on and off until last weekend, one of them exploded! It caught our deck on fire, and ruined the table it was on,..."

    Read All 13 reviews Customer Service
  • Cozy Cabin Stove and Fireplace

    Cozy Cabin Stove and Fireplace

    1.9 (6 reviews)
    • Chimneys and Fireplaces
    • cozycabin.net

    "Should have listened to my gut and other reviews of this place. I needed new ceramic baffle boards for an older Hearthstone wood stove and wanted OEM parts. I called them to make sure the parts I wanted were OEM and was ensured..."

    Read All 13 reviews Customer Service
  • Enchanted Fireside

    Enchanted Fireside

    3.7 (2 reviews)
    • Chimneys and Fireplaces
    • www.enchantedfireside.com

    "I contacted this company because they were listed as a dealer from the Co. that made my fireplace (Kingsman). I bought my fireplace online, had it installed by a licensed plumber, but now need a regular service. Enchanted fireside..."

    Read All 9 reviews Customer Service
  • National Chimney and Masonry

    National Chimney and Masonry

    1.0 (2 reviews)
    • Chimneys and Fireplaces
    • www.facebook.com


    Read All 8 reviews Customer Service
  • Fireplace Xtrordinair

    Fireplace Xtrordinair

    2.9 (5 reviews)
    • Chimneys and Fireplaces
    • www.fireplacex.com

    "Poor engineering of door gasket, door handle and damper rod. handle is too small and taking it off each time you want to open the door is absurd.!! the door gasket seems like an after thought ,relying on glue to hold it just does..."

    Read All 7 reviews Customer Service
  • Electric Fireplaces Direct

    Electric Fireplaces Direct

    2.2 (6 reviews)
    • Chimneys and Fireplaces
    • www.electricfireplacesdirect.com

    "Poor customer service! Still waiting for a phone call from a representative. After waiting about 10 minutes to speak to a real person, I had to wait again"

    Read All 8 reviews Customer Service
  • First Call Chimney Service

    First Call Chimney Service

    1.0 (4 reviews)
    • Chimneys and Fireplaces
    • www.firstcallchimneyservice.com

    "We got an estimate for chimney repair (severe leak) in mind-September 2020 and contracted David with First Call Chimney Service aka Chimney Experts (this is who he had us write the check out to) to do the work for the next week..."

    Read All 6 reviews Customer Service