Browse Carpets, Rugs and Mats Companies

"After being a loyal customer of carpetright for years I find that now they have been taken over this company and its customer service couldn't care less about its customers,I find the bill they now print out ( not the contract you..."

"I am a builder and remodeler in the North King / South Sno area, and have used Scanlon for years. They give great service, fair pricing, have a really helpful attitude, and have stood by their products. I have had them put carpet..."

"My ordeal with Rugs Direct has been nothing short of a nightmare. Waiting for months for a refund, I felt like I was chasing a ghost. And when the elusive refund finally arrived, it was shockingly less than what was rightfully..."

"I ordered a rug that came with a free rug pad, and requested a price match based on the website's price match guarantee: "Just send us the competitors coupon by email or call us by phone with your discount coupon and we will accep..."

"I would recommend not purchasing direct from the Chandra website. Their customer service is terrible and they are not upfront about shipping costs and additional fees. I was not given the exact shipping cost at time of purchase,..."

"Order processed normally but credit card drawn against for a slightly higher amount by a different party than approved for charging. Order never shipped. Tracking on web site identifies order as SYNC, 15 days after order there is..."

"They called and cancelled the morning of the installation because it was raining. We had just paid for it the day before and there was no mention of weather being an issue. She then said they didn't have their normal delivery van..."

"Poor outcome. Had to return 2 units before I got a 3rd that worked. All I was offered was a refund for my inconvenience. I feel I deserve a free rental. Supervisor told me they can issue you a refund for non-working equipment. BS"

"We stopped by MASTOUR Fine Rugs at their Dallas Showroom with our architect and purchased about 6 rugs for our new home , they were delivered on time with white glove service , and we get many compliments on the rugs from our gues..."

"Absolutly appaled by the service at jbm carpets. Staff was rude i waited over 2 weeks for a fitting date then when i finally got my date waited in all day to be surprised the fitter turned up at 6 at night when my children where..."