Browse Carpets, Rugs and Mats Companies

"Purchased a rug. I noticed that my shipping address was wrong; it was to my old address from my last order. So, I called customer service 3 minutes after I placed the order to get them to change the address for me to the correct..."

"I ordered a rug almost 3 months ago I never receive my rug from you guys so please send my rug . Im really not happy about this my address 2201 Lafayette drive Antioch ca 94509"

"Employess were obviously intoxicated, extremely rude, and blatantly unprofessional. left my place a mess with no remorse, do not get serviced by this company by any means"

"Items were sented wrong address trying make sure items are return. Sent to New York person willing to return items started return to UPS. Stared the returns not such of how to get the person the code to return to UPS store."

"I AM UNHAPPY WITH THEIR COMMUNICATIONS. LIKE I SAID BEFORE THEY DID NOT RESPOND TO MY FIRST ORDER WITH AN EMAIL. THEREFORE, GIVING ME THE BELIEF THEY DID NOT RECEIVE MY FIRST ODER. THEREFORE, I ORDERED AGAIN AND NOW I HAVE BEEN..."

"October 2023. My house is 2400 square feet. We had the kitchen, living room, hallway, and basement all finished in laminate flooring. Before the year's warranty was up, the floor started buckling. I said it was an installation..."

"Rug has defected color in the middle of rug. I cannot figure out how to attach photo to send to show your personnel"

"I have TRIED to purchase rug karma349b for the past 3 weeks and still havent received the rug nor a response for my purchase \ there seems to be no other outlet that has it. Its very frustrating since I love the identical one..."

"Minimal response -- after several emails, they finally agreed to send a technician to my apartment to inspect the defective furniture. The technician made a good attempt to fix the problem (crushed/damaged upholstery) by steaming..."

"They dont post negative reviews m. They scam Canadians with . Ca address thinking products ship from
Canada. You must return ship to USA. Half cost of the rug."