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"I, Al Moore Jr., ordered a part from this company dated 10/6/25. Monroe shock and struts for a 2008 Buick Lucerne CXL. The front shocks are not operating properly; please contact me about this matter. Thank you. Number..."

"Ordered three parts for a 2015 GMC Acadia: a cooling fan assembly, purge solenoid, and heater hose assembly. Received the fan assembly and solenoid in the same large box. The fan assembly housing had a mounting bracket broken..."

"Went on cause check engine light was on and was misfiring. Did a diagnostic and found spark plugs & ignition coils needed to be replaced. Says I needed a tune up. Final results was wrong mileage documented on receipt. Overcharged..."

"Still waiting for half my order but they been so nice about it. They been so Kind about everything so far"

"On 11/08/2025, I purchased several items at your 575 Utica Ave, Brooklyn, NY, but discovered one part was missing when I got home. I returned the next day with my receipt, but staff informed me that there was no manager on duty..."

"We had a flat on our camper. My father is disabled and I am a female that weighs every bit of 100 we pulled up at Pep Boys and asked them if they could handle the tires situation. I'll let needed was a valve still and the manager..."

"Every time I visit the establishment store #7184, Joseph (manager) is always smiling and helping. He goes above and beyond to make sure I leave satisfied. His spirit is amazing."

"Ask to have a Monday appointment. Saturday, store manager suggested bringing it in that morning, which I did. I asked when the car would be ready and they said 1:30 PM and that they would call me. I said I would return at 2:00..."

"To: Store Manager, Tires Plus (Store #240641)
1047 State Route 3 N, Gambrills, MD 21054
CC: Bridgestone Retail Operations (BSRO) Leadership, Customer Relations Department
From: Elihu Eli El (Tires Plus Customer)
Dear Bridgestone Leade..."

"My car has not had any accident not did tyre touch anywhere but the owner of kangra mrf dealer tells me Theres a cut on something, and I cant do anything about it.If I got the tyre installed from MRF, then who will address my..."