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Sean John

Sean John

seanjohn.com
What is your customer experience with Sean John?

Sean John Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Sean John reviews show a 4.1 star rating from 3 customers; consumers are mostly satisfied but note medium price level and mixed experiences with customer service and fulfillment.

Key Takeaways for Future Customers

  • Briefs fit better than other brands, valued by shoppers.
  • Expect medium pricing and attention to website and customer service when ordering.

Negative Feedback / Risk Areas

  • Repeated customer complaints about no-shows and down payment refunds and lack of replies.
  • Problems with orders, returns, damaged merchandise, and unresponsive customer service.

Positive Feedback

Many praise the fit of Sean John briefs and some call the clothing line excellent.

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Media from reviews

Sean John - If I could give -10 I would. He charges you a down payment and never shows up...
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Rosemary P Qvu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Papillion, Nebraska

If I could give -10 I would. He charges you a down payment and never shows up to do any of the work! After every excuse in the book and multiple no shows I asked for a refund. No reply since

AI Highlights
  • - To convert a 1/2 bath to a shower, a down payment was required.
  • - Promised to start in 2 weeks, then no-showed and remains unresponsive after a refund was demanded.
Sean John - If I could give -10 I would. He charges you a down payment and never shows up...

He was supposed to convert a 1/2 bath by installing a shower. I had to have a down payment to start the job.

He said he would start in 2 weeks. I set the day to start the project. He confirmed he was coming. No show.

I contacted him; he rescheduled. Once again, no show. Etc.! I contacted him, and he had every excuse in the world, from an invalid driver's license, hospitalization a couple of times, a flat tire, car accidents, to family emergencies.

After 4 months of no shows, I demanded a refund. He now isn't responding!

I want a refund immediately. I am done with excuses!

Loss:
$4050
Cons:
  • Con man scam artist

User's recommendation: Avoid at all cost. He will take your money and run! Do not do business with this guy. He also is using the name of Sean Medrano

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Jeffery C Rna

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product query

AI Highlights
  • - Sean John y-front briefs were my go-to until discontinued.
  • - They had a fit I haven't found elsewhere, and I hope they return to the line.

Sean John y-front men's briefs were my go-to underwear until they were discontinued. Now that Sean Combs has the company back, I very much hope they'll return men's briefs to the line. They had a fit I haven't been able to match with any other brand.

Pros:
  • Sean john briefs fit better than any other brand
Cons:
  • Were discontinued

Preferred solution: Get men's y-front briefs back in the product line

User's recommendation: I hope that others who miss Sean John briefs will speak up!

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David J Pyq

Poor Service

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AI Highlights
  • - Ordered jog suit with jacket and pants priced separately; received a coat and cannot be returned.
  • - Calls not answered; still waiting; Covid-19 delays.

Orders Large logo tapes jogging suit separate pricing for jacket and pants but set and received a coat instead and not able to get it returned for replacement of intended order placed.

Not taking calls due to Covid-19 and not getting back to my email.

Still waiting

Overall service TBD :o(

Loss:
$225

Preferred solution: Deliver product or service ordered

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Ralph A Omz
map-marker Woodbury, New York

Merchandise complaint

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I purchased a multi pack of Sean Johns mens briefs XL out of the package one of them had a large rip

At your request I can send a photo

Preferred solution: Product replacement

User's recommendation: Excellent company

View full review
musa k Znp
map-marker Manhattan, New York

Excellence

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

black excellence the best clothing line

from

musa kiema

Nairobi,kenya

gemrome.com

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Annaliyah Jem

I was hung up on

AI Highlights
  • - Told lines were down and offered a $100 gift card; asked to pay $495 for UPS delivery; origin (Sean John) unclear; hung up.

I was told the custer care lines where down and due to the inconvenience they would give the $100 gift card all I have to do was pay 495 wanted arrive to my house from UPS I advised him know I didn't want it and who was that coming from Sean John company or where it was coming from the gift card you did not answer my question I asked him to give me the customer service to direct telephone number and I was hung up on

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