Manufacturer: Sealy Category: Mattresses Clear all filters (5 of 5 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
Bought a mattress and paid 1000+ for it.Called in the first couple of months to complain about not being comfortable and was told to jump and walk on it to break it in. Still 2 years later, I am having back pain every night and I can hear coils in the bed when turning over. I called warranty department and they want me to pay to have someone come out and check it out.I should not have to pay anything.
Read more
Anonymous

Anonymous Every retailer will either have you pay to mail in a product to the manufacturer or have an independent inspector visit your home to evaluate your claim.
Sorry you feel en...

Purchased a foam mattress.. firm with a 10 year warranty.3 years later lumps appeared the firmness is gone. Called warranty service to explain problem their answer was "If there was any size stain it void the warranty". I'm dissappointed..... It should have been explained by the salesman when purchased to me.. I find this very bad because after reading the warranty it doesn't mention this at all. .
Read more
Anonymous

Anonymous Sh---t, peeeeeeeeeeeeeeeeeeeeee and blood will 100% of the time void a mattress manufacturers warranty.

Anonymous

SetitStraight It is definitely in the warranty paperwork with your mattress as well as with any mattress purchased in the nation. That, unfortunately, is not a Mattress Firm policy that is ...

6-6-16 paid for queen size firm Sealy Island Magic mattress & box springs 6-10-16 Sleep Outfitters delivered product, right away noticed the box springs was defective-too wide and too long on one side only, meaning it was not square. was told this sizing issue was industry standard and all of the floor models were the same-that I should accept a 1" differential on any given side. 6-14-16 requested box springs be replaced with one that fit the...
Read more
1.0
I liked
  • Nothing about this experience was likeable
I didn't like
  • Way they handled selling defective product
#925416

Sealy Posturepedic Firm Mattress Review

#921093
1.7
Do not buy the Sealy Caversham. Sealy will not honor their warranty. Bought this bed 4 months ago and it is already breaking down.
Comment
Show
Four ( 4 )times tried to submit a warranty claim on sagging Sealy Posturepedic Kingsgate Firm Pillow mattress that I bought at Mattress one. Fill out form with uploaded pictures hit submit and it goes blank. Mattress One store 5770 Ranch Lake Road speak to sailmen he refers me to website and is vary explisit to say get confirmation. It appears he knows they have warranty issues. He mention it several times. He gave me a service phone number of...
Read more
Anonymous

Anonymous I had the same mattress with the same problem. I also dealt with the same issue where the warranty claim was concerned with their website. My fix to the warranty issue was to ...

I didn't like
  • Inability to speak with customer service
#909834