MJ Ovm
map-marker Van Nuys, California

SculpSure treatments DO NOT WORK.

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When you come in for a consult, they will usually do the treatments right away and will not really tell you if you aren't a candidate. They're just going to do the treatment. Some people have stubborn fat areas that will not go away even with a few number of treatments and are better candidates for traditional liposuction combined with healthy eating. Was convinced to do multiple treatments and absolutely saw no results. Asked for before and after photos only to be given them a year later after a lot of back and forth, patiently waiting and even contacting the provider for the treatment machines (Cynosure). Ridiculous. They promised a retreatment a year ago and continue to delay and make up excuses as to why they cannot until March of this year. They refuse to offer a refund either. Will not hand you your medical records or any contracts you've signed either. Do not go here. They are not skilled in the treatment, and only want to make money off of it. They started to finally offer groupons for their treatments because no one wanted to go with them. I do not trust this place one bit and gave them the benefit of the doubt. Now, I'm out of $4000 and wasted my time, energy, and money dealing with them for A YEAR only to get NOTHING at the end. They have HORRIBLE ratings online too DO NOT GO HERE. YOU will waste your time and will never see your money back.
View full review
Loss:
$3800
Pros:
  • Staff at first
Cons:
  • Refund policy
  • Zero accountability and no apologies
  • Everything about the experience
Reason of review:
Poor customer service, service not rendered as described, no results, not as described.

Preferred solution: Full refund

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