Scuba Toys (Carrolton TX ) are Great

Joey and the Staff at Scuba Toys in Carrolton TX are very helpful and knowledgeable... Products are varied enough for any shopper. And the staff pushes what works, and lasts... not the most expensive... Not sure who the other guys were talking about, but sounded like that Scuba place in Garland TX on Beltline... Now if you want rude and get abused. They have limited supply and sky high markups....figured they'd be gone by now.... ! The staff is really full of them selves...I'd hate to take a class from them... I'd rather drive an hour to Scuba Toys, the place is top notch...!!!
View full review
ID
#981774 Review #981774 is a subjective opinion of poster.
Service
Scuba Toys Customer Care
Reason of review
Good customer service

I don't think they know Scuba Toys like I know Scuba Toys

I don't know who the previous person is talking about. The people at Scuba Toys have only ever been nice, friendly, knowledgeable, and helpful. I was frequenting a scuba store somewhere else in the DFW area but their inventory was desperately thin and the staff weren't very helpful. At Scuba Toys, since the first time I walked in their door and every time since, I'm always asked if they can help me, but only after I've been wandering around for a minute or so. I like that. I hate salespeople who hit you right as you walk in the door. If I know what I need and need help finding it, I walk up to the counter, tell them what I need, and they take me right to it. I've even come in with a check list of specific things to buy and they've steered me to less expensive, better quality product that were spot on with my needs. I've spent literally THOUSANDS of dollars with these guys and as far as I'm concerned, they can have all of my scuba dollars.
View full review
ID
#853541 Review #853541 is a subjective opinion of poster.
Location
Richardson, Texas
Service
Scuba Toys Customer Care
Reason of review
All of the above!

Treated Rude on the phone

I have never ever, ever been treated so rudely on the phone in my life and I am a sales person on the phone all day!!!! Hung up on the guy pretending to be the Larry as advertised on their site. He started literally yelling at me so hard he was spitting in the phone when I asked if he could give me the name of where the real Larry is working now. Wow he needs a chill pill. Just from that one conversation of disrespect I would never ever in a lifetime go there. There is never ever a reason to treat someone so rudely. I have never entered a complaint on the internet before, but because I have never been treated so rudely I had to.
View full review
2 comments
#1084219

The Owner of Scuba Toys is a complete ***. I have never experienced such a rude individual. I would not do business with them as there are so many nice dive shops in Dallas.

#1060323

Well, I am the Larry from the site... But I no longer work there...

when they tried to find out what you wanted, you only insisted that you talk to me, and me alone - because you were cold call telemarketing to try to sell me stuff. They tried to be polite - but when faced with telemarketing sales language...

the only thing they could really do was say I was not interested and discontinue the call. Hopefully your other sales calls go better for you.

View more comments (1)
ID
#478753 Review #478753 is a subjective opinion of poster.
Location
Camano Island, Washington
New Reviewer

Scubatoys playing dirty pool!

Bought a BCD vest from scubatoys. About 2-3 weeks later they reduced the price by $50, I asked for a gift certificate or something not a refund. They would not even respond to several emails. Must have been banking at local institution of finance. Like everthing else 2nd rate goods, at 3 times normal value, and break it off while smoking giggle ***, jerking a johnson bar, looking for somebodies wife or their neighbor wife. I bought the thing and expected nothing. Cutting the price and refusing to discuss the issue is not illegal but unethical behavior. Therefore, scubatoys turn off the TV, read a book what about the other mans life, his children, in the end "your GOD" will fail you.
View full review
2 comments
#701649

:grin I do not know what you are smoking but I have had nothing but the best from them. Does not matter if I bought it online of went to the shop, I have always been treated well I even got NAUI dive cert from them.

they told me any time I wanted to try some gear I can use there pool if no class is going on. I have spent over $1,000.00 here and have nothing but good to say about the service, equipment and staff.

#698068

What a nut job..... If you check on Scuba Toys a little more you will find many, many more people who find a very service focused company with competitive prices.

I like the part where he calls the BC that he chose to purchase second rate.... Way to go.

View more comments (1)
ID
#171711 Review #171711 is a subjective opinion of poster.
Location
Nashville, Tennessee

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article