Scuba Toys
Scuba Toys Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment in Scuba Toys reviews is mixed to positive: many praise customer service and low price level, while recurring customer complaints about refunds and rude phone interactions lower average satisfaction.
Key Takeaways for Future Customers
- Staff knowledge and helpfulness are frequently noted in Scuba Toys reviews.
- Expect generally low prices but verify return and Exchange, Refund and Cancellation Policy before purchase.
- Bring a checklist to get targeted assistance rather than relying on pushy sales.
Negative Feedback / Risk Areas
- Customer complaints about refunds and lack of response to price adjustments.
- Reports of rude phone interactions and occasional poor service experiences.
Positive Feedback
Many customers find staff knowledgeable, helpful, and willing to recommend durable, lower priced gear.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment in Scuba Toys reviews is mixed to positive: many praise customer service and low price level, while recurring customer complaints about refunds and rude phone interactions lower average satisfaction.
Key Takeaways for Future Customers
- Staff knowledge and helpfulness are frequently noted in Scuba Toys reviews.
- Expect generally low prices but verify return and Exchange, Refund and Cancellation Policy before purchase.
- Bring a checklist to get targeted assistance rather than relying on pushy sales.
Negative Feedback / Risk Areas
- Customer complaints about refunds and lack of response to price adjustments.
- Reports of rude phone interactions and occasional poor service experiences.
Positive Feedback
Many customers find staff knowledgeable, helpful, and willing to recommend durable, lower priced gear.
Scuba Toys (Carrolton TX ) are Great
- Scuba Toys Carrolton staff are helpful, knowledgeable, and offer a varied range of products.
- They push gear that works and lasts.
Joey and the Staff at Scuba Toys in Carrolton TX are very helpful and knowledgeable... Products are varied enough for any shopper.
And the staff pushes what works, and lasts... not the most expensive... Not sure who the other guys were talking about, but sounded like that Scuba place in Garland TX on Beltline... Now if you want rude and get abused.
They have limited supply and sky high markups....figured they'd be gone by now.... !
The staff is really full of them selves...I'd hate to take a class from them... I'd rather drive an hour to Scuba Toys, the place is top notch...!!!
Richardson, Texas
I don't think they know Scuba Toys like I know Scuba Toys
- Scuba Toys staff are nice, friendly, knowledgeable, and helpful.
- They guide me to less expensive, better quality products that fit my needs.
I don't know who the previous person is talking about. The people at Scuba Toys have only ever been nice, friendly, knowledgeable, and helpful.
I was frequenting a scuba store somewhere else in the DFW area but their inventory was desperately thin and the staff weren't very helpful. At Scuba Toys, since the first time I walked in their door and every time since, I'm always asked if they can help me, but only after I've been wandering around for a minute or so. I like that. I hate salespeople who hit you right as you walk in the door.
If I know what I need and need help finding it, I walk up to the counter, tell them what I need, and they take me right to it.
I've even come in with a check list of specific things to buy and they've steered me to less expensive, better quality product that were spot on with my needs. I've spent literally THOUSANDS of dollars with these guys and as far as I'm concerned, they can have all of my scuba dollars.
Camano Island, Washington
Treated Rude on the phone
- I was treated rudely on the phone.
- Someone claimed to be Larry; he yelled, spat, and hung up.
- I would not go there due to disrespect; I filed a complaint online.
I have never ever, ever been treated so rudely on the phone in my life and I am a sales person on the phone all day!!!! Hung up on the guy pretending to be the Larry as advertised on their site.
He started literally yelling at me so hard he was spitting in the phone when I asked if he could give me the name of where the real Larry is working now. Wow he needs a chill pill. Just from that one conversation of disrespect I would never ever in a lifetime go there.
There is never ever a reason to treat someone so rudely. I have never entered a complaint on the internet before, but because I have never been treated so rudely I had to.
Scubatoys playing dirty pool!
- Bought a BCD vest from ScubaToys.
- Price dropped by $50 about 2-3 weeks later.
- Asked for a gift certificate, not a refund.
- No response to emails.
Bought a BCD vest from scubatoys. About 2-3 weeks later they reduced the price by $50, I asked for a gift certificate or something not a refund.
They would not even respond to several emails. Must have been banking at local institution of finance. Like everthing else 2nd rate goods, at 3 times normal value, and break it off while smoking giggle ***, jerking a johnson bar, looking for somebodies wife or their neighbor wife. I bought the thing and expected nothing.
Cutting the price and refusing to discuss the issue is not illegal but unethical behavior. Therefore, scubatoys turn off the TV, read a book what about the other mans life, his children, in the end "your GOD" will fail you.
:grin I do not know what you are smoking but I have had nothing but the best from them. Does not matter if I bought it online of went to the shop, I have always been treated well I even got NAUI dive cert from them.
they told me any time I wanted to try some gear I can use there pool if no class is going on. I have spent over $1,000.00 here and have nothing but good to say about the service, equipment and staff.
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The Owner of Scuba Toys is a complete ***. I have never experienced such a rude individual. I would not do business with them as there are so many nice dive shops in Dallas.
Well, I am the Larry from the site... But I no longer work there...
when they tried to find out what you wanted, you only insisted that you talk to me, and me alone - because you were cold call telemarketing to try to sell me stuff. They tried to be polite - but when faced with telemarketing sales language...
the only thing they could really do was say I was not interested and discontinue the call. Hopefully your other sales calls go better for you.