ScrubaDub Car Wash of Massachusetts Reviews
ScrubaDub Car Wash of Massachusetts Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ScrubaDub Car Wash of Massachusetts has a 5.0 star rating from 1 review; consumers are mostly satisfied, praising price but noting customer service issues. This summary reflects ScrubaDub Car Wash of Massachusetts reviews and recent customer complaints about billing and subscriptions.
Positive Feedback
Pricing and value are highlighted as strengths by the reviewer, and the service model (membership or plan pricing) can be affordable.
Negative Feedback / Risk Areas
- Customer service responsiveness is reported as poor, including disputed charges and lack of refunds.
- Billing and subscription handling caused duplicate charges on a membership plan.
Key Takeaways for Future Customers
- Confirm charges and keep bank statements when signing up for auto-ship or subscription plans.
- Expect good pricing but verify customer service and refund policies before purchase.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
ScrubaDub Car Wash of Massachusetts has a 5.0 star rating from 1 review; consumers are mostly satisfied, praising price but noting customer service issues. This summary reflects ScrubaDub Car Wash of Massachusetts reviews and recent customer complaints about billing and subscriptions.
Positive Feedback
Pricing and value are highlighted as strengths by the reviewer, and the service model (membership or plan pricing) can be affordable.
Negative Feedback / Risk Areas
- Customer service responsiveness is reported as poor, including disputed charges and lack of refunds.
- Billing and subscription handling caused duplicate charges on a membership plan.
Key Takeaways for Future Customers
- Confirm charges and keep bank statements when signing up for auto-ship or subscription plans.
- Expect good pricing but verify customer service and refund policies before purchase.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Natick, Massachusetts
Resolved: Do not pay for services
- - Paid $29.99 plan; a second charge occurred when funds were low.
- - Old registration charged again after a new purchase; support refused to help.
they returned my money.
I paid for the 29.99 washing plan, which would be charged monthly. However, I am going through a financial crisis now, I have a child to raise, and so when the second payment was made, I had no money on my card.
So when I went to wash the car, my barcode label was canceled. The other week, I got 29.99, and made a new purchase on the site. But soon after, they charged me for my old registration, which was no longer working. I politely sent an email to the customer service of their website, but they said that there are no two payments and so they will not help me, they told me that even after I sent my bank statement confirming the two debts with the name of their company, ScubraDub.
Therefore, this company is neither serious nor reliable enough to continue providing services.
This week I intend to report to the FTC, because I really need my money. It seems little, but for me it is a lot of money.
- Price
- Customer service
Preferred solution: Full refund
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation
Totally truth...