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ScriptSave WellRx

ScriptSave WellRx

www.wellrx.com
What is your customer experience with ScriptSave WellRx?

ScriptSave WellRx Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

ScriptSave WellRx reviews show a 5.0 star rating from 1 customer and generally positive sentiment; consumers note low price level, website and insurance plans acceptance, and eventual customer service resolution after initial delay.

Key Takeaways for Future Customers

  • Low price level and valued website and insurance plans acceptance.
  • Expect prompt resolution possible after follow-up.
  • Keep records and read emails carefully for membership or subscription details.

Negative Feedback / Risk Areas

  • Customer complaints about delayed customer service and generic email replies.
  • Issues with discount card acceptance at pharmacies.

Positive Feedback

Reviewer reported proper follow-up by phone and overall satisfaction with pricing and plan acceptance.

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Resolved
Stefaan B

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Verified Reviewer

Resolved: Customer Service delayed reaction

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AI Highlights
  • - I emailed customer service about a discount card issue at Walgreens.
  • - A day later, after filing a complaint, I got a phone call addressing concerns.
Updated by user Jan 09, 2023

Company fixed the issue and I have been provided with apology.

Original review Jan 09, 2023

Contacted customer service by email concerning an issue with their discount card acceptance at a local Walgreens pharmacy.

Initially, I received a cut-and-paste generic answer not addressing my specific question. But a day later - after I listed my complaint on pissedconsumer - I received a phone call from customer service addressing my concerns properly.

Preferred solution: Apology

User's recommendation: Read your emails properly and answers correctly

View full review

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