Scripps Clinic Carmel Valley
Scripps Clinic Carmel Valley Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Scripps Clinic Carmel Valley has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; reviewers note high price levels and problems with customer service and continuity of care.
Positive Feedback
No clear positives emerge in available Scripps Clinic Carmel Valley reviews; long‑term patient loyalty is mentioned by one reviewer but current service is criticized.
Negative Feedback / Risk Areas
- Frequent doctor departures without notice causing disrupted care and missing lab follow‑up.
- Long hold times, dropped calls, and poor phone customer service.
- Poor outcomes and dissatisfaction with dermatology and patient advocacy responses.
- High price level noted by consumers.
Key Takeaways for Future Customers
- Check Scripps Clinic Carmel Valley reviews and patient complaints before scheduling.
- Confirm your doctor’s availability and expected follow‑up procedures in advance.
- Expect potential customer service delays and consider alternatives if price or continuity matters.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Scripps Clinic Carmel Valley has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; reviewers note high price levels and problems with customer service and continuity of care.
Positive Feedback
No clear positives emerge in available Scripps Clinic Carmel Valley reviews; long‑term patient loyalty is mentioned by one reviewer but current service is criticized.
Negative Feedback / Risk Areas
- Frequent doctor departures without notice causing disrupted care and missing lab follow‑up.
- Long hold times, dropped calls, and poor phone customer service.
- Poor outcomes and dissatisfaction with dermatology and patient advocacy responses.
- High price level noted by consumers.
Key Takeaways for Future Customers
- Check Scripps Clinic Carmel Valley reviews and patient complaints before scheduling.
- Confirm your doctor’s availability and expected follow‑up procedures in advance.
- Expect potential customer service delays and consider alternatives if price or continuity matters.
Media from reviews
Turn one complaint into a collective action
San Diego, California
Calling to make an appointment and told my doctor was no longer with the clinic.
- - Doctor left the clinic twice with no notice when I called for an appointment.
- - No notice, no replacement doctor, and no follow-up for lab work.
For the second time I have found my doctor is no longer with the clinic when I called to make an appointment or ask a question. When the first doctor left I learned from another doctor, and the second doctor today when I called to ask about lab work that was supposed to be ordered.
There was no notice given in each case, no suggestion for another doctor to take over the practice, no follow up for lab work.
I think this is very poor customer service. I have been a patient at Scripps Clinic for 25 years, have worked for the clinic as an RN until 2001, so I know what kind of service to expect, and this is not it.
Scripps Health Customer Care Review
Im calling to make an appointment for my daughter (pediatrics carmel valley). i was on hold for more than 2 hours. I had to call on my husband cellphone and when I talked to somebody they hang up.
Honolulu, Hawaii
Bad Dermotology Doctors Scripps Carmel Valley
- - The dermatology department scarred my arm again on a second attempt.
- - Advocacy staff including Christopher Williams and Wendy Sweet were unprofessional.
If I could give a '0' I would do that. Their dermatology department has scared my arm forever and made the even scar worse at their second attempt.
Their patient advocacy is horrible. I have reached out to them by emails and phone calls only to be pushed away disrespectfully and without any concern, advice or resolution on this matter.
This experience was horrible physically and mentally and I am disgusted with Scripps and their team at the advocacy department in specific 'Christopher Williams' and his manager 'Wendy Sweet' who is leading her team in the most unprofessional manner.
- Very poor patient care
- Customer service
- Being scarred
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