Screwfix
Screwfix Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Screwfix has 2.5 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Screwfix are excellent suppliers but their shipper are dreadful".
Review authors value the most Billing Practices and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service and Reliability. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Screwfix has 2.5 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Screwfix are excellent suppliers but their shipper are dreadful".
Review authors value the most Billing Practices and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Customer service and Reliability. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Disappointment
we used to order loads from screw fix, was a top company but now very poor, we used to just ring place order and it came 3 days later. got so bad almost all of our stuff comes from their competitor. hard to find a number let alone get it answered, then they lose orders and say will refund then don't, so now just don't bother.
Acton, Ealing
Erbauer EBPW300* ***bar Electric Pressure Washer 3kW 220-240V
Bought the above machine in November 2024 and being using 2 hours a week and its not working now.
we have a 3 year guarantee.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancellation of order
Failure of delivery by DPD - as a gift - means I will have to cancel this order and I have reordered the product from my local store for me to collect today. I will now have to deliver it personally.
DPD have incorrectly said that parcel was rejected - it was never delivered, despite a promise to re-deliver next day It is said to be in their store in Crawley - which is in fact closed. After I contacted you, you promised the parcel would be delivered yesterday but again it wasn't. DPD say they now have directions to return to Consignor - which could be you or me, but I can't wait for that now. You have refunded my payment for next day delivery - thanks - but I would be grateful if you would now refund the balance of the purchase price - £49.99.
I will have to leave it to you to recover the parcel wherever it may be!!! I suggest you change your hopeless carriers!!!
User's recommendation: Screwfix are excellent suppliers but their shipper are dreadful
Detroit, Michigan
Trouble with order
Had a very hard time calling customer service. Could use a phone number that can be used outside of Europe ( such as calling from the US)
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