Screen Care UK

I had my windscreen repaired today by one of the local repair guys in Portsmouth. I could not be happier with the repair work and the technician who did the work is a credit to Screen-Care UK.

Very polite and very helpful. I had contacted my insurance company but was told by their glass repair company that they could give me a repair appointment almost three weeks from the date I was phoning. That was no good as I thought it would crack by then.

Luckily I saw Screen-Care UK operating in my local Tesco a couple of days later so I got them to do the repair. I was impressed with the service and the quality of work.

My mother had the chip `repaired` on her vehicle only for the so called engineer to crack it even more so it fail the MOT, requiring a complete new windscreen. On top of that ScreenCareUK now proceed to send her letters in the post saying she owed them more money because she has not given her insurance details. The whole thing is a complete scam and I warn others not fall into the trap. You have only go to look at their `professional` website to see they have stolen Istockphoto`s pictures!!!

I will be contacting trading standards about the scam, also be taking ScreenCareUK to small claims court to recover the cost of the original repair, the replacement windscreen and billing them for my time to sort it out. I will also send a letter to B&Q as it was their carpark from which ScreenCareUK were trading.......I`m sure they will be happy about this scam being run from their carpark.

I urge others that have had bad experiences to contact trading standards and your local citizen advice office.

I had two chips repaired in my windscreen. I saw that they were still very noticeable.

I took it strait to the MOT place and they said it wouldn't pass. I had to pay for a new windscreen. I called he company 3 time and sent them a copy of the bill but they never refunded me after telling me it was in the post.

Very discussed and £50 down. Still very upset as it was very stressful.

Went to tesco to have a chip repaired when I got back into car it was worse than before I complained to customer service but they keep sending me letters for a £95 charge keep complaining to customer service who say they will sort it out today had a letter from a dept company increasing the charge really pissed off I warn any one never go to them for a repair .

I had my windscreen repaired by screen care uk in my local superstore and found the service very good.thay repaired my chip in about 15 mins and the result was great. Auto glass had been out 2 days before and said I need a new windscreen rubbish the repair that screen care did I can't even see it.

Thay took care of the insurance side of things to.

Brill service great results a1. My advice to anyone dont use the big firms all thay want to do is replace your screen.

My car's windscreen was chipped, and so I took it to screen care UK as they offered a quick-fix service at my local shopping centre parking lot (West Swindon Shopping Centre on the 23/08/13). The service was advertised as 'free of charge', as it could be claimed from the insurance company.

The conversation with the technician was brief, and it consisted of whether or not my insurance company would cover this service. He informed me that the repair would take around 15 - 20 minutes, and that I should go do some shopping and upon my return it would be completed.

Upon my return I found that the "technician" had made the small 2cm chip into a large 20cm crack by drilling it.

He did not warn me before of this risk. He did not offer any compensation after messing up on the job.