Scotts Miracle Gro

No one answers the phone.

If you ask the auto prompt for a call back there is no call back.

If you send e-mails to the consumer help address as requested there is no e-mail response.

My problem is bags of miracle gro vegetable & herb garden soil. The bags are full of white slimy mold.

I certainly will not use any Scott's products in the future and will advise others.

After no response from Scott's after multiple phone calls, (no answer) multiple messages, (leave your number and we will call you back) and multiple e-mails, (no reply) I gave up. I went to the Home Depot where I purchased the bags of white slime mold, oh, I mean Miracle Gro vegetable and herb garden soil to complain.

The girl at the customer service desk refunded my money cheerfully and I immediately purchased a competing product. I'm done with Scott's products.

Beware buyers, "Weed B Gon" by Ortho, a division of Scotts Miracle-Gro Company, killed my lawn and even though I have contacted them, they have offered no remedy to correct the situation or restore my lawn. I purchased this product at Home Depot in late July 2020 two weeks before a wedding event at my home.

The lawn was very healthy but had some crab grass and dandelions which I was wanting to kill before a wedding event in August. I shopped at Home Depot specifically for a product that could be applied on the weeds in the lawn that would not kill the lawn. I was recommended at Home Depot to buy the Scotts, Ortho product called "Weed B Gon". Home Depot associate pointed out on the front label, a prominently displayed guarantee, "Won't harm the lawn.

Guaranteed". The associated demonstrated that it had a built in sprayer so it did not need to be diluted. Just walk around and spot spray any weed in the lawn. I then purchased the product and spot sprayed the crabgrass and dandelions on the lawn in front and back of our house.

The product was applied two weeks before the event only to have it kill the lawn just days after spot spraying. This was a shocking result which was an embarrassing situation for our event since the lawn had dead spots all over it. I would never have used it had the packaging not said, "Won't harm the lawn. Guaranteed".

Unfortunately I did use the product and had a very bad result that greatly took away from our event. After our event, I contacted Ortho by phone and spoke with a Fred who promised me that the lawn was not dead, that if I watered it for 3 weeks, it would revive. It has now been nearly a month since I spot treated my lawn with the "Weed B Gon" product and there has been no improvement. I was watering my lawn regularly before I treated it and even more so after the lawn started to die but there has been zero recovery.

Ortho has offered to refund the cost of the product (basically a few dollars) which I could care less about. I care about the thousands of dollars it is going to take to replace the lawn. See attached three pictures of a portion of my damaged lawn.

I WISH I COULD GIVE A NEGATIVE SCORE BUT A "1" IS THE BEST YELP OFFERS. SPREAD THE WORD, ORTHO AND SCOTTS PRODUCTS ARE DANGEROUS FOR YOUR LAWN.

THEY HAVE OFFERED NO HELP FOR RESTORING MY LAWN. AN IRRESPONSIBLE COMPANY.

I purchased 27 bags of Miracle Grow Natures Care Really Good Compost at Home Depot for my gardens and applied the compost myself. It was an arduous task and initially looked great.

Now after every rain there are tons of weeds all over the garden. The compost was full of weed seeds!

I purchased a bag of Miracle Grow and growing Hungarian peppers and I noticed when my Hungarian peppers were growing flies that killed my Hungarian peppers plant I noticed in another pot with nothing in it flies flying around in there. This happen with my dad too flies growing or flying around and killing the plant I have a feeling that Miracle-Gro has eggs from the flies in the soil. I am never going to use Miracle-Gro again

Just purchased 2 sets of 15K Scotts 4-Step program.

Tried to fill out the Rebate information on-line. System kept dropping out my price information and sending me back to the beginning (4 times) to enter all information again (lots of numbers from each bag.) I spoke with the Scotts Rebate Hot-line four times and was told to enter total 4-step package price for each line item as individual step prices were not shown on my receipt.   Finally gave up in disgust!

It seems that Scotts has deliberately made it virtually impossible to make a genuine REBATE claim. Is this a SCAM.

Had similar experience. Future Scotts purchases are off the table.

This years Scotts Step4 program offers rebate via debit card (Not a Rebate Check as in past years) with only 6month expiration. NO expiration date on card or warning.

Was holding until Christmas ( 7 Months).

Contacted them, they replied with form response…. reiterating that card must be used before expiration date. They offered no solution.

They took my $50.00.

Don't be deceived by the rebate ……… Buy less expensive competitor products and not fall victim to there bait and switch tactics.

The Scotts Miracle Gro Co. printed two coupons for customers to receive (depending on product size) $2.00 & $4.00 off the price of three of their lawn fertilizer products. The problem?

Scott's products are mostly sold by three national home center stores (Lowes, The Home Depot, and ???[I forgot the third].

Well . . . all three REFUSE to accept them.

I contacted Scotts and Lowes over this matter. Scotts response: "We cannot compel any store to accept our coupons." Lowe's: The usual BS -"Our prices are already low."

I'd love to see a class-action lawsuit over this!