Scottish Widows Reviews
Scottish Widows Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Scottish Widows has a 1.0 star rating from 1 customer review; consumers are mostly dissatisfied, citing poor billing practices, high price level and weak customer service, and at least one failure to follow an ombudsman decision.
Positive Feedback
No positive points highlighted in the available review data.
Negative Feedback / Risk Areas
- Poor communication and failure to implement ombudsman decisions despite promises.
- Billing issues and high price level noted by customers.
- Unresponsive customer service leading to unresolved complaints.
Key Takeaways for Future Customers
- Check Scottish Widows reviews and Scottish Widows customer complaints before choosing products.
- Confirm billing, refund and payment procedures in writing and allow time for escalations.
- Be prepared to escalate unresolved issues, including contacting the ombudsman if needed.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Scottish Widows has a 1.0 star rating from 1 customer review; consumers are mostly dissatisfied, citing poor billing practices, high price level and weak customer service, and at least one failure to follow an ombudsman decision.
Positive Feedback
No positive points highlighted in the available review data.
Negative Feedback / Risk Areas
- Poor communication and failure to implement ombudsman decisions despite promises.
- Billing issues and high price level noted by customers.
- Unresponsive customer service leading to unresolved complaints.
Key Takeaways for Future Customers
- Check Scottish Widows reviews and Scottish Widows customer complaints before choosing products.
- Confirm billing, refund and payment procedures in writing and allow time for escalations.
- Be prepared to escalate unresolved issues, including contacting the ombudsman if needed.
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Verified Reviewer
Don't communicate and abide by ombudsman decisions
- - Wrote 11/2/23 pension sharing order; action was incorrect with no communication.
- - They finally accepted they owed money after the ombudsman case.
Wrote 11/2/23 as pension sharing order incorrectly actioned No communication back.
Finally they accepted was owed money after financial ombudsman case. Had until 23/11/23 to implement. Heard nothing, received nothing despite numerous promises.
- No customer service and keep customers money
Preferred solution: What I'm owed plus substantial goodwill payment
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