Scott Williams Oil Reviews
4 TOTAL REVIEWS
1.7K PAGE VIEWS
30 year customer
I AM A30 YEAR CUSTOMER FOR A REASON. COMPETTATIVE OIL PRICE.OUTSTANDING HOME SERVICE. IN 30 YEARS THEY INSTALLED A NEW BOILER WHICH MY PLUMBER SAID WAS DONE VERY VERY WELL. IF I HAVE ANY PROBLEMS THEY HAVE GOTTEN SOMEONE OUT USUALLY WITHIN AN HOUR. IT IS NICE NOT HAVING TO WORRY ABOUT HEAT.
User's recommendation: CHECK THEM OUT.
KEEP UP THE GOOD WORK
Scott-Williams' pricing is competitive and their service is great!
Scott-Williams has given us several years of consistently great service. A number of times when unusual issues came up, they have gone way out of their way to quickly take care of the problems. One time we ran out of oil on a Saturday night during a stretch of particular cold. They called a guy in, and he had a truck filling our tank within an hour, and then it took more time to get the burner running properly after the filters got clogged from the gunk at the bottom of the tank. He had to drive all the way back to Quincy and back to us again, just to get the right filter and tools. And he did it cheerfully and professionally. Their pricing is competitive and their service is great! Highly recommend them.
Reason of review
Fast order processing
scott Williams only deal with their existing customers no matter how empty your tank is but when things are slow they take anyone, they have poor customer service. don't deal with them at all. I contacted them on a very cold day I tried to reason with them give them...
- Serious ego
Reason of review
Poor customer service
Scott Williams Oil (Quincy, MA) left our family without heat
Scott Williams has provided our heating oil service for the past 5 years. Today, December 24th, 2010, the day before Christmas, it was 28 degrees outside and we came home from work to an empty oil tank. We called Scott Williams and asked them to refill our tank (which they typically do automatically). They refused to do it and dropped us as customers. No explanation from the company. No warning in advance. Unfortunately, this was a holiday week and it was nighttime so although we tried to find alternative companies to help us out, businesses were closed and we could not get in touch with another company. Without any heat and the weather at freezing temperatures, our family was forced to leave our home and find alternative accommodations for the night. Companies like Scott Williams are given a large amount of responsibility to make sure homes are properly heated and homeowners rely on them to provide a very important function. Leaving a family without the opportunity to find alternative means of heating and refusing to provide any sort of advance notice goes beyond just poor business practice.
West Palm Beach, Florida
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Scott Williams Oil