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Scott Harvey Kia

Scott Harvey Kia

www.scottharveykia.com
What is your customer experience with Scott Harvey Kia?

Scott Harvey Kia Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Scott Harvey Kia has a 2.4 star rating based on 1 customer review. Consumers are mostly dissatisfied, citing poor customer service. Reviewers value the location and website; price level reported as medium.

Key Takeaways for Future Customers

  • Read Scott Harvey Kia reviews before service to spot recurring issues.
  • Get written estimates for repairs and ask about labor costs up front.
  • Confirm parts and charges when a wheel or hub repair is involved.

Negative Feedback / Risk Areas

  • Report of a broken wheel stud and complaint about a $500 repair bill.
  • Recurring customer complaints about customer service responsiveness.
  • Concerns about vehicle assembly quality leading to added repair costs.

Positive Feedback

Customers highlight the convenient location and a useful website.

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Eric A Gtw
map-marker Ewing Township, New Jersey

Broken wheel stud

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AI Highlights
  • - 2016 Kia Rio 5, 12k miles, lug nut cross-threaded from factory.
  • - Dealer wants $500 to fix a $3 stud.
  • - Opened a case; not liable for stud or hub bearing.

2016 kia rio 5 12000k miles. took wheels off for the first time and one lug nut was obviously cross threaded from the factory.

only way to remove it was to snap it. dealer wants 500 bucks to fix a 3 dollar stud. shady. opening a case.

i should not be responsible for the stud and all the other parts that need to be replaced like the hub and bearing. own up. mistakes happen. kia should design there cars better so a 3 dollar part doesnt need 3 hours worth of labor to change it.

it makes me wonder now anytime i get new tires or brakes if the wheel studs are going to be snaping and having to go thru this ordeal.. why would i ever pay 500 for a 3 dollar bolt when the car is only worth 8 grand Facepalm Facepalm Facepalm

Loss:
$500
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