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Verified Reviewer
Junior Reviewer

Fraud and unbelievable

A.Broken the contract a. On March 17, 2020. The customer signed a lease agreement and paid a first-month payment of $235 with Credit Card with the VIN # and both agreed the next morning the vehicle would be delivered to the customer homes. b.The Toyota dealer broken the promises did not deliver the vehicle I leased, not return the phone call until I called the Toyota district of office in the afternoon (The customer has to cancel the engagements with the cost). c.With the request of the district office, the sales manager returned the phone but he said they do not have the vehicle and need to back off the contract without my agreement, The customer requested either one of the alternatives they were offered. They have never returned the call. B.Deceiving the customer a. On March 17, 2020, the sales manager called the customer that they are willing to make a deal on the particular vehicle previously tested driven and discussed. Ask the customer to come in the dealership processing the paperwork. b.After everything is done, the customer has told that they do not have the vehicle (why they called the customer if they do not have the vehicle). c.The customer had been asked to take look several alternatives and after several hours, the customer had chosen the 2 alternatives with the price they offered. d. Unfortunately, after we back in the office to process the paperwork and the sales manager dishonored both prices he offered. However, the sales manager suggested there is the same vehicle (they have VIN#) as the customer lease already on the way to the dealership and they would be gotten it tomorrow morning and would be able to be delivered to the customer home. The customer had agreed on the solution and left the dealership closed to 9:30 pm even without the dinner. C.Discrimination a. The customer believe that they have been discriminated because they do not speak the perfect English b.The customer believe that they have been discriminated because the dishonored offering twice on the both alternative vehicles c.The customers believe that they have been discriminated because they lie about twice promises with the actual VIN# on the lease agreement (where are VIN# coming from). D.Charged first Month Payment and Did not Deliver the Vehicle for a month a. Charged first month payment b.Neither deliver the Vehicle nor refund as of today (4/15/2020) c.Not returned the inquiry E.The dealership had refused to give a copy of the lease contract the customer signed, no records on the lease system and the lease application system because the vehicle was already sold two days ago. It is a classic case of FRAUD (intentionally deception) a. The dealership had refused to give a copy of the contract to the customer stated they need to make sure everything corrects and it would come with the vehicle delivered to the customer which never did b.On 4/14/20 6:34pm EST, David - director of the brand said dealership could not give the customer the signed lease because they already know the vehicle has sold 2 days ago (3/15/2020). c.After I check with the Toyota financial service, the customer was told there are records associated with the customer neither in the lease system nor application system. It is make perfect sense because TFS cant process same vehicle twice. d.The customer feels very sorry for trusted them because they did it on purpose, and it is totally fraud by any means (intentionally deception) and they are custom to the fraud practice. F.Violation of the Fair Credit Act and Discrimination: a. Received a letter today (4/16) stated my lease application denied because my average credit score of 865 from 3 credit agents is too low to lease a TOYOTA vehicle. b.This is a violation of the Fair Credit Act. c.Discrimination unless they would be provided a case who has been denied an application above or equal to the credit score of 865. d. A new story every day to cover the activity of Fraud.

User's recommendation: stay away.

View full review
ID
#1875044 Review #1875044 is a subjective opinion of poster.
Location
Township 13 Morning Star, North Carolina
Cons
  • Can not be trusted
  • Fraud
Loss
$235
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

Fraud Dealer

A.Broken the contract a. On March 17, 2020. The customer signed the lease agreement and paid a first-month payment of $235 with Credit Card with the VIN # and both agreed the next morning the vehicle would be delivered to the customer's home. b.The Toyota dealer broken the promises did not deliver the vehicle I leased, not return the phone call until I called the Toyota district of office in the afternoon (The customer has to cancel the engagements with the cost). c.With the request of the district office, the sales manager returned the phone but he said they do not have the vehicle and need to back off the contract without my agreement, The customer requested either one of the alternatives they were offered. They have never returned the call. B.Deceiving the customer a. On March 17, 2020, the sales manager called the customer that they are willing to make a deal on the particular vehicle previously tested driven and discussed. Ask the customer to come to the dealership processing the paperwork. b.After everything is done, the customer has told that they do not have the vehicle (why they called the customer if they do not have the vehicle). c.The customer had been asked to take look several alternatives and after several hours, the customer had chosen the 2 alternatives with the price they offered. d. Unfortunately, after we back in the office to process the paperwork and the sales manager dishonored both prices he offered. However, the sales manager suggested there is the same vehicle (they have VIN#) as the customer lease already on the way to the dealership and they would be gotten it tomorrow morning and would be able to be delivered to the customer home. The customer had agreed with the solution and left the dealership closed to 9:30 pm even without the dinner. C.Discrimination a. The customer believes that they have been discriminated against because they do not speak the perfect Englis.The customer believes that they have been discriminated against because of the dishonored offering twice on both alternative vehicles.The customers believe that they have been discriminated against because they lie about twice promises with the actual VIN# on the lease agreement (where are VIN# coming from). D.Charged first Month Payment and Did not Deliver the Vehicle for a month. a.Charged first-month payment b.Neither delivers the Vehicle nor refund as of today. c.Not returned the inquiry E.The dealership had refused to give a copy of the lease contract the customer signed, no records on the lease system and the lease application system because the vehicle was already sold two days ago. It is a classic case of FRAUD (intentionally deception) a. The dealership had refused to give a copy of the contract to the customer stated they need to make sure everything corrects and it would come with the vehicle delivered to the customer which never did. b.On 4/14/20 6:34 pm EST, David - director of the brand said dealership could not give the customer the signed lease because they already know the vehicle has sold 2 days ago (3/15/2020). c.After I check with the Toyota financial service, the customer was told there are records associated with the customer neither in the lease system nor application system. It makes perfect sense because TFS cant process the same vehicle twice. d.The customer feels very sorry for trusted them because they did it on purpose, and it is totally fraud by any means (intentionally deception) and they are custom to the fraud practice.

User's recommendation: stay away.

View full review
ID
#1871963 Review #1871963 is a subjective opinion of poster.
Location
Township 13 Morning Star, North Carolina
Cons
  • Fraud
  • Can not be trusted
Loss
$235
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

Fraud

A.Broken the contract a. On March, 17 2020. Customer signed lease agreement and paid first month payment of $235 with Credit Card with the VIN # and both agreed the next morning the vehicle would be delivered to customer home. b.The Toyota dealer broken the promises did not deliver the vehicle I leased, not return the phone call until I called the Toyota district of office in the afternoon (The customer has to cancel the engagements with the cost). c.With the request of the district office, the sale manager returned the phone but he said they do not have the vehicle and need to back off the contract without my agreement, The customer requested either one of alternatives they were offered. They have never returned the call. B.Deceiving the customer a. On March 17, 2020, the sale manager called the customer that they are willing to make a deal on the particular vehicle previous tested driven and discussed. Ask the customer to come in the dealership processing the paper work. b.After everything done, the customer has told that they do not have the vehicle (why they called the customer if they do not have the vehicle). c.The customer had been asked to take look several alternatives and after several hours, the customer had chosen the 2 alternatives with the price they offered. d. Unfortunately, after we back in the office to processing the paper work and the sale manager dishonored the both price he offered. However, the sale manager suggested there are same vehicle (they have VIN#) as the customer lease already on the way to the dealership and they would be gotten it tomorrow morning and would be able to be delivered to the customer home. The customer had agreed the solution and left dealership closed to 9:30pm even without the dinner. C.Discrimination a. The customer believe that they have been discriminated because they do not speak the perfect English b.The customer believe that they have been discriminated because the dishonored offering twice on the both alternative vehicles c.The customers believe that they have been discriminated because they lie about twice promises with the actual VIN# on the lease agreement (where are VIN# coming from). D.Charged first Month Payment and Did not Deliver the Vehicle for a month a. Charged first month payment b.Neither deliver the Vehicle nor refund as of today c.Not returned the inquiry E.The dealership had refused to give a copy of the lease contract the customer signed and the customer has been told that vehicle was already sold two days ago after one month a. The dealership had refused to give a copy of the contract to the customer stated they need to make sure everything corrects and it would come with the vehicle delivered to the customer which never did b.On 4/14/20 6:34pm EST, David - director of the brand said dealership could not give the customer the signed lease because they already know the vehicle has sold 2 days ago. c.The customer feels very sorry for trusted them because they did it on purpose, and it is totally fraud by any means and they are custom to the fraud practice.

User's recommendation: stay away.

View full review
ID
#1870244 Review #1870244 is a subjective opinion of poster.
Location
Township 13 Morning Star, North Carolina
Cons
  • Can not be trusted
  • Fraud
Loss
$235
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Junior Reviewer

Broken the contract, deceiving customer and take the money but no delivter v

A.Broken the contract a.On March, 17 2020. Customer signed lease agreement and paid first month payment of $235 with Credit Card with the VIN # and both agreed the next morning the vehicle would be delivered to customer home. b.The Toyota dealer broken the promises did not deliver the vehicle I leased, not return the phone call until I called the Toyota district of office in the afternoon (The customer has to cancel the engagements with the cost). c.With the request of the district office, the sale manager returned the phone but he said “they do not have the vehicle and need to back off the contract without my agreement”, The customer requested either one of alternatives they were offered. They have never returned the call. B.Deceiving the customer a.On March 17, 2020, the sale manager called the customer that they are willing to make a deal on the particular vehicle previous tested driven and discussed. Ask the customer to come in the dealership processing the paper work. b.After everything done, I has told that they do not have the vehicle (why they called the customer if they do not have the vehicle). c.The customer had been asked to take look several alternatives and after several hours, the customer had chosen the 2 alternatives with the price they offered. d. Unfortunately, after we back in the office to processing the paper work and the sale manager dishonored the both price he offered. However, the sale manager suggested there are same vehicle (they have VIN#) as the customer lease already on the way to the dealership and they would be gotten it tomorrow morning and would be able to be delivered to the customer home. The customer had agreed the solution and left dealership closed to 9:30pm even without the dinner. C.Discrimination a.The customer believe that they have been discriminated because they do not speak the perfect English b.The customer believe that they have been discriminated because the dishonored offering twice on the both alternative vehicles c.The customers believe that they have been discriminated because they lies about twice promises with the actual VIN# on the lease agreement (where are VIN# coming from). D.Charged first Month Payment and Did not Deliver the Vehicle for a month a.Charged first month payment b.Neither deliver the Vehicle nor refund as of today c.Not returned the inquiry

User's recommendation: do not believe the dealer.

View full review
ID
#1868472 Review #1868472 is a subjective opinion of poster.
Location
Township 13 Morning Star, North Carolina
Product
Toyota Car
Loss
$235
Preferred solution
Deliver product or service ordered

Other Product Review

Yes they are right! You must keep both eyes open when dealing with these people. They will rip you off! I sued them! Will go to court September 23, 2015 mecklenburg county court room 6310 at 9:30 am please come and let the judge hear your two cents!!!!
View full review
ID
#698106 Review #698106 is a subjective opinion of poster.
Location
Stallings, North Carolina

Ripped off by Scott Clark's Toyota

I went to this dealer to buy a specific car, however I was steered into another car that was cheaper and told was comparable. It was not. I was sold an extended warranty and then lied to about the terms and how it would be financed. Long story short, they took the money I would have paid for a quality car and coerced me into buying one that is not for essentially the same price. A little more all said and done actually. I had no idea that the extra cost would be financed because I was shown one amount and then another actually ended up going to the bank. After complaining, this dealer's idea to "make things right" for me was to try to convince me to go upside down on my loan and buy a more expensive car from them. This was after they admitted to poor business practice and apologized profusely (I went through three reps, all of which claiming they would have never let what happened happen on their watch). When I wouldn't go along with their plan I was told how foolish I was for buying the car I bought in the first place, the one THEY sold to me a couple weeks earlier. This was after several people came out and made it sound like they would refund the money on my warranties but if I wanted they would swap the car out for the same bloated price of my current non-quality car + extended warranties. This was to keep me busy by showing me "special" cars so everyone else could quietly sneak out and go home. That way when I didn't *** they could say "Well hey, were closed now so there's nothing else we can do". The reason it took so long for me to realize the amount they financed for me was because I didn't get my paperwork for three weeks, then their bank(PNC) told me they didn't service the loan themselves and instead outsourced it. I was given a website that was invalid to get my info, then eventually found something by searching for individual parts of the bogus web address on Google. Imagine my surprise when I finally got to see the total amount financed. All I got prior to this was payment coupons in the mail with my monthly fee amount but no total cost. This dealer was dishonest, and then when I called them out on it they wasted my time and tried to double dip on the shady business practices. I will never do business with them again, and its a shame that this dealer has gone as far downhill as they have because I have bought cars from them in the past and had no issues. I would avoid, but if you must shop there be very careful and don't trust anyone no matter what they tell you.
View full review
ID
#447038 Review #447038 is a subjective opinion of poster.
Location
Matthews, North Carolina
Loss
$9000

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