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Scotch Brite

Scotch Brite

scotch-brite.com
What is your customer experience with Scotch Brite?

Scotch Brite Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Scotch Brite has a 3.0 star rating from 1 review; consumers are mostly neutral. Pros note it cleans dishes. Main product issue is dish wand leaks soap. Reviewers value website and customer service and report medium price level.

Key Takeaways for Future Customers

  • Check Scotch Brite reviews for dish wand performance before buying.
  • Expect good cleaning but watch for leaking refills.
  • Contact customer service for returns or refunds, though responses vary.

Negative Feedback / Risk Areas

  • Recurring customer complaints about leaking dish wand handles.
  • Reports of unsatisfactory customer service and challenges getting refunds.
  • Concerns about billing practices and discounts not meeting expectations.

Positive Feedback

Users say the product cleans dishes effectively and long-time users appreciate the brand.

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Andrea R Mjz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Comment

DDish wand leaks soap & company wont even stand behind their product. Keep your stupid dish wand, there are others out there.

User's recommendation: Don’t buy dish wand

View full review
Andrea R Mjz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Brisbane, Queensland

Product comment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Leaked soap from the last two wand refills.
  • - Asked for reimbursement or a coupon; requested photo.
  • - Longtime user for 10-12 years; switched wand.
Updated by user Jan 09, 2025

There is no status. The dish wand continued to leak, with the company telling me to mail them the faulty dish wand.

Come on. I’ve called other companies before if a product has been not up to standard, & I’ve been given a refund or coupon towards another product. I’ve used scotch brite products for years, & have never had a problem until now. Stand behind your product.

That’s ok, I’ve found something to replace scotch brite. Keep your crap.

Original review Dec 09, 2024

Your company stinks. I've been using your dish wand refills for 10-12 years.

The last two that I purchased leaked soap out of the handle. I called customer service and asked that I be reimbursed or sent a coupon for a complimentary wand. That's what reputable companies do. The guy starts talking to me about gravity, and then asks that I take a picture of the wand and send the faulty one back to the company.

Really? I shouldn't have to go through all those motions after being a faithful user for all these years. Have no fear, I've found a different dish wand to use.

Goodbye 3M. Andrea.

Loss:
$3
Pros:
  • Cleans dishes
Cons:
  • Leaks soap

Preferred solution: Full refund

User's recommendation: Reconsider buying scotch brute dish wands

View full review
Anonymous
map-marker Phoenix, Arizona

Long time user Scotch Brite - Dishwand Refills - LEAKING!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Continues to buy wands and pads, but they leak, causing waste and inconvenience, and she loves the product and asks about recommendations and returns.

Hi Team 3M- Scotch Brite

It takes a great deal for me to actually take the time to write a "feedback" note. That said, as we all strive to improve products in a competitive environment I thought you would like to know.

1.

I continue to buy new wands and pads but they seem to leak incessantly. Here in CA, we don't waste anything so when you spend more for the brand vs.my Mom's dollar tree wand, it is so frustrating to determine root cause of said leak. I continue to try to replace and no matter what - the sponge leaks dawn (also not inexpensive) all over - waste is one thing - inconvenience is another.

Love the product! What are your recommendations?

Is it would be foolish to try to get a return.

Please let me know how best to resolve.

My address is 4579 Chelsea Court, Carlsbad, CA 92010 --

Thank you for any resolution you may have.

Charlotte

P.S. I am not "pissed" but that is pretty funny...

User's recommendation: Rate the company ? Does not work

View full review

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