Scoopon
Scoopon Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Scoopon has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; rating distribution shows 100% unfavorable.
Positive Feedback
The offer is viewed as a good deal on price, with one reviewer noting value despite other issues.
Negative Feedback / Risk Areas
- Long holds and no callback led to a poor customer support experience described in Scoopon reviews.
- High perceived price level and dissatisfaction highlighted in Scoopon customer complaints.
- Poor handling of booking changes and service requests harms trust.
Key Takeaways for Future Customers
- Expect a good deal but prepare for potential customer service delays.
- Allow extra time when requesting booking changes and verify confirmations.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Scoopon has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; rating distribution shows 100% unfavorable.
Positive Feedback
The offer is viewed as a good deal on price, with one reviewer noting value despite other issues.
Negative Feedback / Risk Areas
- Long holds and no callback led to a poor customer support experience described in Scoopon reviews.
- High perceived price level and dissatisfaction highlighted in Scoopon customer complaints.
- Poor handling of booking changes and service requests harms trust.
Key Takeaways for Future Customers
- Expect a good deal but prepare for potential customer service delays.
- Allow extra time when requesting booking changes and verify confirmations.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Kept on hold forever
- - I needed to change a restaurant booking.
- - On the second call, there was a longer hold; the callback did not come; I listened to a podcast.
Scoopon did not get back to me this shows their professionalism. Customer care skills absolute 0. No consideration no empathy.
I had to contact customer service as I needed to change the booking date at the restaurant, and I was kept on hold for about 30 minutes. The recorded message said I was the second caller in the queue.
The option was to press 1 if I needed to be called back, which I did, but I didn't receive a call back.
I called again and was on hold for a longer time, listening to the podcast. This is ridiculous.
- Good deal
- Bad customer service
Preferred solution: I just want to rebook the date on my booking.
User's recommendation: All the best if you have a query with customer service
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