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Scolastic Book Club Reviews
Satisfaction analysis
1
TOTAL REVIEW
Very Bad Customer Service
Called customer serivce 3 times and emailed at least 5 got no reponse. My 1st phone call got a very rude lady telling me its not there problem that I need to call the teacher and it is her problem. I hung up being very disapointed and called back got a nicer lady but she basicaly gave me the run around and promised me a phone call back 2 weeks later still nothing. Next phone call left message and got no return call. So then I tried email got basic form letter with a brush off. No one seems to want to even talk to a upset customer and try to make anything right or even address the issue. Very dissapointed customer relations. I have never seen a company like this
ID
Location
New England, North Dakota
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Scolastic Book Club