Anonymous
map-marker Peekskill, New York

Discount code problem at checkout

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I was advised that I couldn't use the 20 Pct coupon on the parent site even though the email i was sent was that site. SMH Instead I had to go to Shop.Scholastic.com. I therefore went to that site and purchased the books I wanted to buy.

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User's recommendation: Any problem call customer service.

Elizabeth F Mto
map-marker Baton Rouge, Louisiana

Order

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I need to talk to someone on the phone . I will not type 100 symbols.

I need a representative to call me. I need to speak to someone.

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Preferred solution: I need someone to call

Anonymous
map-marker New England, North Dakota

Very Bad Customer Service

Called customer serivce 3 times and emailed at least 5 got no reponse. My 1st phone call got a very rude lady telling me its not there problem that I need to call the teacher and it is her problem.

I hung up being very disapointed and called back got a nicer lady but she basicaly gave me the run around and promised me a phone call back 2 weeks later still nothing. Next phone call left message and got no return call. So then I tried email got basic form letter with a brush off. No one seems to want to even talk to a upset customer and try to make anything right or even address the issue.

Very dissapointed customer relations. I have never seen a company like this

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