Scolastic Book Club
Scolastic Book Club Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Scolastic Book Club has a 3.0 star rating from 1 review. Consumers are mostly neutral and 100% would likely recommend.
Key Takeaways for Future Customers
- Check promo code rules at checkout; a 20 Pct coupon required visiting Shop.Scholastic.com.
- Expect medium price level and variety valued by reviewers.
- Prepare to contact customer service by phone for order issues.
Negative Feedback / Risk Areas
- Repeated customer complaints about slow or no response from customer service.
- Reports of rude or unhelpful phone support and no promised callbacks.
- Checkout and discount code confusion at parent site.
Positive Feedback
Reviewers value customer service and diversity of products, and recent recommendations encourage calling customer service for problems.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Scolastic Book Club has a 3.0 star rating from 1 review. Consumers are mostly neutral and 100% would likely recommend.
Key Takeaways for Future Customers
- Check promo code rules at checkout; a 20 Pct coupon required visiting Shop.Scholastic.com.
- Expect medium price level and variety valued by reviewers.
- Prepare to contact customer service by phone for order issues.
Negative Feedback / Risk Areas
- Repeated customer complaints about slow or no response from customer service.
- Reports of rude or unhelpful phone support and no promised callbacks.
- Checkout and discount code confusion at parent site.
Positive Feedback
Reviewers value customer service and diversity of products, and recent recommendations encourage calling customer service for problems.
Peekskill, New York
Discount code problem at checkout
- - I couldn't use the 20% coupon on the parent site despite the email.
- - I went to Shop.Scholastic.com.
- - I purchased the books there.
I was advised that I couldn't use the 20 Pct coupon on the parent site even though the email i was sent was that site. SMH Instead I had to go to Shop.Scholastic.com. I therefore went to that site and purchased the books I wanted to buy.
User's recommendation: Any problem call customer service.
Order
I need to talk to someone on the phone . I will not type 100 symbols.
I need a representative to call me. I need to speak to someone.
Preferred solution: I need someone to call
Dallas, Texas
Very Bad Customer Service
- - Repeated calls and emails got no response.
- - Rude initial agent and runaround; a callback was promised in two weeks, but none came.
Called customer serivce 3 times and emailed at least 5 got no reponse. My 1st phone call got a very rude lady telling me its not there problem that I need to call the teacher and it is her problem.
I hung up being very disapointed and called back got a nicer lady but she basicaly gave me the run around and promised me a phone call back 2 weeks later still nothing. Next phone call left message and got no return call. So then I tried email got basic form letter with a brush off. No one seems to want to even talk to a upset customer and try to make anything right or even address the issue.
Very dissapointed customer relations. I have never seen a company like this
Companies Similar to Scolastic Book Club
Booksource
Brightly
Toppsta
BiblioCommons
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.