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This company has good food but their customer service is extremely crappy I and my husband invested well over $2000 they change the delivery date constantly with out telling you and give out sob story's about the delivery driver not being able to do his rout and refuse to do anything about it will not give you a straight answer my advice do not order from this company cause you will get the run around
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1.0
#1011866
I worked for Schwans in Florence Ky at the pizza plant and was promoted to lead after 2 years and kept that title for 8 years and was back up Supervisor on week ends and when there was no Supervisor during the week I got exultant raises went from 17.00 dollars to 25.00 an hour and then decide to down size there maintenance team from 120 to 56 when they got me out. They went after 3 highest paid and 64 years old and the supervisor's had a job to...
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Anonymous

Anonymous Was looking at Schwans, but after reading this decided otherwise. I do not deal with companies that do not treat their people in a humane way. I will not use companies that an...

#1006672
A month ago I placed an order for around $50. As of today, 2/6/17 I have not received the order or any message from Schwan's. I actually called them the week my order should have arrived, I was told they did not know why and it would be sent out in 7 to 10- days via USPS. I gave her my credit card number as she asked for it so my order would be paid. I don't believe these people, they have no cue as to what they are doing. When I placed my order...
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Short Review for February 20, 2017

#1011133
2.5
We love your products, but our delivery person is always late, we changed our time from evening to morning to help us and her. Never had problems with our other drivers. Meant cancel service.
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Short Review for January 16, 2017, Other

#992238
1.0
Your company is dishonest nasty and in humane.they care nothing about anyone have no Good at all
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Short Review for January 16, 2017, Other

#992182
1.0
You are a false company that lies to the employees and you my friend I say is common thievery. Not only that I don't believe your 6th sigma concept inI this business. And I will add that you are taking this company to bankruptcy. Good luck with this concept
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Schwans Food Order Coupon Review

#981989
1.7
I decided t place an order to try out Schwann. On the order, it gives two afternoon dates for delivery. It states if they do not work out the time or date can be changed. But when I called, my order was cancelled.
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My only complaint is delivery right before my paydays. I've been with Schwans a long time. With changes threw the years I'm having trouble with this delivery day. Schwans come the Tuesday before my Friday paydays. Which has caused me not to be able to order. My husband is on disability. And that's not working out either. We love Schwans. Our driver told us that their is a way and told me what to do. I decided to do so and it said Not excepting...
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offconsumerpissed

offconsumerpissed Not trying to be funny, but the product costs the same amount of money, whether before or after your payday. Set the money aside. Before you say, "I don't have the money to se...

I liked
  • Quality of food
#1003759
Food is good, customer service is awful can never talk to management they always say we will forward them an email and they will contact you and never do I had put an order in and then the date got moved back because the driver wasn't working never got an email or a call finally 6 that evening I called, then the next order I put in a month later it was moved again because of the driver calling off, that was December 22 and on January 29th they...
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Anonymous

Tara What company did you go to?

1.0
#1001986
I have been a Schwan's customer on and off for almost 30 years. I have always had good service and have always been treated nicely . I ordered something almost every time for 12 years, but 17 years ago, when my husband died , I quit getting things. I didn't see the need to do so because it was just me . I don't know for sure how long that it was before I decided to order something . I had a different delivery man but , he was just like the first...
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Anonymous

Anonymous Your service and products have really gone
down hill the last few years. I do not see the advantage of on line orders your truck still drives up and stop. He is just was...

#997879
What can I add here, People covered it in full. Really no scruples from HR to your TSL these are people with very low values and askew moral compasses it really is that bad. Yes I worked the crazy hour heard endless promises. TSL wanting to play Rock Em Sock Em robot in his office. Got towed in so many times in those wonderful trucks. I really wanted to post this just so some other poor SOB might read this and turn down there offer. Your not...
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1.9
I liked
  • Icecream is yummy
I didn't like
  • Fat lame smoke allot talk bs manager
#997512
Placed an online order for over $100... I waited the 2 days for a Rep to call me...no one called me, so I took it upon myself to call this company, which I might add is from my home town of Marshall, MN, and I worked at Schwans Customer service one summer, so I am not sure if they moved their customer service department or what, but I was very disappointed tonight after talking to 2 reps. The first one I told the order was under my boyfriends...
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#996185
Placed an order on-line for $100+. During check-out I was told that a representative would contact me within two days to arrange delivery. First of all, why does someone need to "contact me?" Why can't the delivery details simply be arranged during the placing of the order? It's not like I live outside their normal area of operation. I've seen the Schwans truck going down my road previously. Time for the company to enter the 20th Century....
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offconsumerpissed

offconsumerpissed "Time for the company to enter the 20th Century."
LOL.

1.8
I didn't like
  • Delivery or should i say lack of delivery
#995242
First of all had a great driver for over 10yrs. Have a good driver now. Have been ordering for years. All of a sudden there was a delivery chg, then it went up to $3.99. Question? If he is told to stop whether you ordered on line or not and is standing there, why is there a delivery charge? Today for instance, didn't really need anything, but decided to try some new flavor of ice cream. By the time I would have paid plus the delivery fee (he was...
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Anonymous

Anonymous Lol dude it's only 4 bucks calm down

#990680