New Reviewer

Defective steering wheel

Schumacher Subaru Of Delray - Defective steering wheel
I have a 2017 forester. The steering wheel has started to peel after 21,000.00 miles. I brought it in for service and they will replace the wheel. That is fine now but in two years the wheel will need to be replaced again. I was told it may be from hand cream, hand sweat etc. As a manufacturing executive this is poor engineering not considering the user environment. I do not want the same steering wheel that will peel in less than two years when I am ready to sell or trade the car. I want a steering wheel that wont peel like every other car I have ever owned. I have also been told it is not just my car that had the problem. Not good for resale. All I want is a wheel that is designed properly
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ID
#1578725 Review #1578725 is a subjective opinion of poster.
Location
Boynton Beach-Delray Beach, Florida
Product
2017 Subaru Of America Forester Car
Reason of review
Damaged or defective
Preferred solution
Let the company propose a solution
New Reviewer

Purchased a brand new car with damaged paint no support

Schumacher Subaru Of Delray - Purchased a brand new car with damaged paint no support
Schumacher Subaru Of Delray - Purchased a brand new car with damaged paint no support
On April 4 I purchased a brand new Sti. The swirls began to appear around april 10. I brought the car back to Schumacher Subaru in Delray Beach 8 times. I have been working with David in customer service with a case number 1-32161****33. I have done everything Subaru customer service has told me and brought it to a different dealership without a resolution. I now own the car for 100+ days with damaged paint. I am having a detailer ($380) Fix the issue. I also had to replace rain guards they damaged
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ID
#1305722 Review #1305722 is a subjective opinion of poster.
Location
Delray Beach, Florida
Product
Subaru Of America Car
Reason of review
Damaged or defective

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