They HATE small Children
Diners -- BEWARE Schooner or Later is NOT a children friendly. I took my son-in-law and grandson (who is 10) there for lunch. We placed our order and when the food came -- they brought mine and my brother-in-laws shrimp and crab Louie (which were not really that good) and not my grandson's hamburger. After 10 minutes of chasing down the lousy rude servers and tried to get him his burger, he started crying because he was hungry. I had exchanged a few words with one of the rude smart mouth servers about his food and him crying -- she became very defensive and made it very clear -- SHE DIDN'T CARE!! Finally I got the manager over to the table -- she saw him crying and made it very clear -- SHE DIDN'T CARE EITHER -- Our server was too busy bringing food and liquor to the table next to us and ignoring us. I have been going there for over 5 years with business associates and partners as well as my wife and friends. This will be my LAST visit to this facility ever and I will put the word out to my network what happen today and warn them about the poor non-customer centric business model practiced here. I guess business is booming so they don't need my business -- by the way the food there is mediocre at best. Just a nice atmosphere. If I were the owner I would fire all three of them – they don't need employees like this that are not customer centric as well as polite and professional, especially to 10 year old children.
Los Angeles, California
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